Enhancing Conversational Experiences: A Coder’s Perspective on Como Configurar O Bot Do Manychat No Facebook …
As a coder with a passion for checking out new innovations, I’m always on the lookout for platforms that revolutionize the way we connect and communicate. One such platform that has caught my attention is ManyChat. Remarkably, my boy, who is not a coder like me, has also embraced ManyChat for his personal usage. In this article, I will dive into the world of ManyChat, clarifying its features, benefits, and potential applications, while sharing 10 essential tips for maximizing this powerful platform.
What is ManyChat?
uestion for you which is we currently own a facebook company page and if the response is yes then you definitely need to be utilizing chatbots and i’m going to be getting concerns well exactly what is face facebook messenger bot and how can you utilize it to take full advantage of making use of my facebook page all that will be turning up in today’s video so remain tuned so if you’re not knowledgeable about what a mess a facebook messenger bot is it is essentially an automated messaging software that utilizes ai to assist you interact with your audience chatbot enables you to reach your clients straight and communicate with them through the facebook messaging app like how you would generally communicate with your friends and family you have the capability to configure the chatbot to ask certain questions and offer a few choices to assist your consumers fix a problem or get to a particular place or reach a particular goal not only can you essentially use it for anything like client service you can supply choices for the most frequently asked questions like tracking shipments booking a consultation or merely visiting your website with chatbots you can set up automated interactive conversations with your consumers to direct them with the product choice process to make the required purchases since more than likely your audience is new to your brand name and you can eliminate that barrier through
conversations therefore giving them the confidence to purchase from you and the software application that that i’m currently using is called a manychat they are the girl software application for facebook messenger chatbots and they’re the best on the marketplace so there are generally 3 things that i actually use meta chat for number one selling a product number two list building and number 3 customer service so in today’s boot so in today’s video i’ll be showing you a fast tutorial on how you to set this up so the initial step is head over onto manychat.tbootcamp.com where you can get going free of charge and the next step is to sign in with your facebook account and they will immediately connect all of your facebook pages to manychat now when you have successfully signed up for manychat you’ll be rerouted to the control panel and if i scroll down over here you’ll have the ability to see all of the active customers you have on your bot so gradually as you grow you’ll be able to see the line grow up and up and up and it’s just how it works so simply install it and you’ll see your customers grow now another thing is sometimes you might wish to see each private subscribers to your list so if you look under audience you’ll have the ability to see each and every single one you’ll have the ability to see who has actually subscribed was unsubscribe things like that i would say that the
most valuable tool inside manychat is the development tool this the part where you get to send a complimentary natural traffic from your facebook page to any website that you want don’t stress i’ll be returning to development tools revealing you exactly how to use this now another feature inside meta chat is that you can utilize the live chat so if any person ever message you on your facebook page instead of logging in onto facebook you can in fact talk with them right here on manychat due to the fact that they offer you that choice right here another thing is you’re going to send broadcast so whenever you have develop your customers list to state 500 or a thousand individuals you can start sending broadcast messages state hi we have a brand-new product go ahead and check it out or check out check out our service like anything that you would send out in an email you can actually utilize transmitting to send out to your subscribers list so similar to an email list that you wish to construct it to your you understand 5 000 or 10 000 people on your list you wish to begin developing your customers on your on your chat bot and another thing is automation now this is among the theme the most fundamental part in terms of customer care since since when you go under automation we can set up things like welcoming message and default respond so i’m going to be revealing you precisely how to set that up in today’s video so the first thing you wish to do when you sign up for imaging chat is to establish your welcome message so whenever someone message you for the extremely very first time on your facebook page they will see this instant message now bear in mind this all automated any message you’ll get they
will see this first inviting message so i’m going to show you precisely how to set this up so the first thing you wish to do is click brand-new circulation and then you want to give your brand-new circulation a name so i’m going to say welcome message test i’m going to click produce now this is the part where we get to personalize our message anyone that messages our page so you can type it right over here and after that over here you can see a preview on how it really looks like when someone messaged you so for the purpose of this training i have currently typed up a welcoming message so i’m simply i’m just going to paste it right here so generally what i state is hey there would you like to would you like to sign up for our facebook messenger you will get alerts for discount rates and special promotions now discover now i have structured our inviting message i wish to make an offer for them to subscribe to our messenger because our objective for utilizing manychat for any facebook page or any company is to develop our customer list so we wish to definitely wish to extend a deal to anyone that messages our page now you also want to provide a reward for people to want to register for your messenger however you understand nobody gets up in the morning say hey i want to i wish to be spammed more you understand through facebook messenger no one does that you understand you know you want to absolutely offer some sort of reward for them to register for your bots so what i do is i’m going to say hi if you subscribe we’ll offer you discounts unique promotions things like that so that way individuals are more inclined to subscribe so over here individuals are going to be asking well how do individuals subscribe through this bot so with manychat they give you the option to include a button and this is the options that you’re going to offer to anyone that is seeing this message so uh so all you have to do is click the add button over here you have multiple various choices but in this case for the first button i simply want to say yes yes i wish to be subscribed and after that you pick an action on what you wish to have what you wish to happen so i’m going to click action and i’m going to scroll down here and say register for bot since this is what we want people to do so they when they click yes they’re going to be subscribed to their bot and then i’m going to proceed and send them a message i’m going to state in the message because message right over here i can enter a message if they ever
click yes so so now we’re going to establish what we’re going to send out to that individual if they click yes i want to be subscribed so what management will do is that they will immediately automatically subscribe the individual to your list however we also want to tell them that we have actually received their subscription so over here i typically type something like this i’m just going to go ahead and paste it in i’m going to say thank you your subscription is confirmed and then i’m going to state hey why not take pleasure in five dollar off your first purchase with us simply utilize this voucher code at check out so immediately what i like to do is offer them a voucher code so for me because i own a shopify store the way i like to track my leads that are coming from my facebook messenger is i can return to and track whoever used the particular voucher code i know that i know that i did that created that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger rather than e-mails that way i can track what’s working better versus which one is not working as well so that’s a little cool technique that i normally do is to have a custom discount coupon code for emails of a customized code for a facebook messenger or if you’re on instagram or pinterest have a specific voucher code for each and eve for each and every single among these platforms that way you can track where your majority of your sales is coming from so over here you understand you can state your subscription is validated please visit us you could likewise add in this button and a button states you understand visit us and from time to time you can open a website so you can enter in your site right here so what i do is i can come back over to my face to my shopify store so this simply my test shopify
shop just going to proceed and copy my domain again once again you do want to have a customized domain there’s an extremely generic one i’m simply gon na paste that in i’m gon na click done and right over here the other question is well you established yes what if someone says no i do not wish to be subscribed how do i set that up so that’s extremely basic so you want to do is we wish to come back to our inviting message and we can add a 2nd button so for the 2nd button clearly you want to say no and and we’ll say no thank you and then we can pick an action will and the action will just be unsubscribe from bot simply wish to click that and i also want to send them a message if they do click no thank you it’s going to say we are sad to see you leave you can
ManyChat is a leading platform that empowers people and services to develop appealing and interactive chatbots on popular messaging platforms like Facebook Messenger. This flexible tool leverages the power of expert system (AI) to create automatic discussions, allowing services to provide personalized experiences and boost consumer interactions.
Secret Functions of ManyChat:
Visual Chatbot Builder: ManyChat provides an user-friendly user interface that allows the production of chatbots through a visual drag-and-drop contractor. You do not need to have coding skills to create interactive conversational circulations.
Combination with Numerous Platforms: ManyChat seamlessly integrates with numerous messaging platforms, consisting of Facebook Messenger, WhatsApp, Instagram, and SMS, enabling services to reach clients on their preferred channels.
Automation and AI Capabilities: ManyChat offers automation functions that allow chatbots to react to user questions, supply info, collect information, and perform particular actions without manual intervention. The AI innovation embedded within ManyChat enhances the bot’s understanding of user intent over time.
Dynamic Content: ManyChat allows the addition of dynamic aspects such as images, videos, buttons, and carousels within discussions, improving the user experience and offering visually attractive interactions.
Customization and Division: With ManyChat, you can segment your audience based on their preferences, demographics, and behavior. This enables personalized messaging and targeted projects, resulting in greater engagement and conversion rates.
Broadcasting and Sequences: ManyChat enables you to send scheduled messages or broadcasts to your subscribers, keeping them notified about updates, promos, or news. Series enable automated drip campaigns, supporting leads and guiding them through the customer journey.
Analytics and Insights: ManyChat supplies in-depth analytics and performance metrics, giving you valuable insights into your chatbot’s efficiency, user engagement, and conversion rates. This data assists in enhancing your chatbot technique and enhancing customer interactions.
E-commerce Integration: ManyChat perfectly integrates with popular e-commerce platforms, enabling companies to automate item recommendations, order updates, abandoned cart suggestions, and more, thus enhancing the consumer shopping experience.
Live Chat and Human Takeover: ManyChat allows for seamless transitioning in between automated chatbots and live chat, ensuring that consumers can easily reach a human agent when needed, supplying a tailored touch to customer support.
Third-Party Integrations: ManyChat offers a large range of combinations with third-party tools and services, including CRM systems, e-mail marketing platforms, payment gateways, and more, allowing organizations to extend their chatbot abilities.
10 Tips for Using ManyChat Efficiently:
Strategy Your Conversational Flow: Before diving into constructing your chatbot, hang around thoroughly preparing the conversational flow, anticipating user interactions, and defining the desired outcomes.
Use Personalization: Utilize user qualities and division to individualize discussions and tailor messages according to user preferences. This assists in developing a more appropriate and engaging experience.
Use Buttons and Quick Replies: Buttons and fast replies provide users with predefined choices, making it much easier for them to navigate through the discussion. Use them tactically to direct users and timely desired actions.
Test and Optimize: Regularly check your chatbot to guarantee smooth interactions and determine locations for enhancement. Screen user feedback and analytics data to optimize your chatbot’s performance gradually.
Explore AI Characteristic: Explore ManyChat’s AI capabilities, such as natural language processing (NLP) and belief analysis, to improve your chatbot’s understanding of user intent and provide more precise actions.
Leverage Broadcasting and Series: Benefit from broadcasting and sequences to engage with your customers routinely. Nevertheless, bear in mind frequency and guarantee your messages offer value to the users.
Integrate with CRM and Email Marketing: Connect ManyChat with your client relationship management (CRM) system and email marketing platform to sync information and effortlessly nurture leads across channels.
Monitor Analytics: Frequently evaluation analytics and performance metrics to acquire insights into user engagement, conversion rates, and popular discussion courses. Utilize this data to refine your chatbot strategy.
Offer Clear Call-to-Actions: Guide users towards wanted actions by including clear and compelling call-to-action buttons or messages at tactical points within the conversation.
Accept Live Chat: Incorporate a seamless transition from chatbot to live chat when needed, ensuring a human touch for more complicated questions or customized assistance.
ManyChat provides various pricing strategies to cater to differing service needs:
Free Plan: Ideal for people or small companies beginning their chatbot journey, enabling up to 1,000 customers and minimal features.
Pro Strategy: Priced at $10 per month, this strategy provides additional functions, increased subscriber limitations, and priority support.
Organization Strategy: Designed for growing organizations, pricing starts at $25 each month and offers advanced functions, increased subscriber limitations, top priority assistance, and devoted account management.
Business Strategy: Customized for massive organizations, offering customized pricing, advanced features, high customer limitations, devoted account management, and additional enterprise-level services.
Example Discussion Produced on ManyChat:
User: Hi, I have an interest in buying a new smart device. Can you suggest any designs?
Chatbot: Naturally! We have a vast array of smartphones readily available. To better assist you, could you please let me know your favored brand name and budget?
User: I’m thinking about either an iPhone or a Samsung, and my budget plan is around $800.
Chatbot: Great! Both designs provide outstanding features and fall within your budget plan.
User: Yes, please provide me with the crucial functions and specs of the iPhone 13.
Chatbot: The iPhone 13 functions a spectacular Super Retina XDR screen, a powerful A15 Bionic chip, and a dual-camera system with Night mode. It likewise provides innovative Face ID technology for secure unlocking. Would you like to check out other alternatives or learn more about the iPhone 13?
User: No, that sounds interesting. How can I purchase?
Chatbot: To buy, you can visit our online shop by clicking the link listed below: [Connect]
ManyChat is a versatile platform that empowers organizations and people to develop appealing and interactive chatbots. With its user-friendly interface, automation abilities, and combination with popular messaging platforms, ManyChat uses limitless possibilities for enhancing consumer interactions, providing individualized experiences, and driving service growth. By following the ideas shared in this short article, you can make the most of the capacity of ManyChat and unlock its complete capabilities to deliver exceptional conversational experiences.