Enhancing Conversational Experiences: A Coder’s Viewpoint on How To Set Up Greeting Text On Manychat …
Interestingly, my boy, who is not a coder like me, has also embraced ManyChat for his personal use. In this post, I will dive into the world of ManyChat, shedding light on its functions, advantages, and possible applications, while sharing 10 important pointers for making the many of this effective platform.
What is ManyChat?
uestion for you and that is we presently own a facebook service page and if the response is yes then you absolutely require to be using chatbots and i’m going to be getting concerns well exactly what is face facebook messenger bot and how can you use it to optimize the use of my facebook page all that will be coming up in today’s video so remain tuned so if you’re not knowledgeable about what a mess a facebook messenger bot is it is basically an automated messaging software application that utilizes ai to help you communicate with your audience chatbot allows you to reach your customers straight and communicate with them via the facebook messaging app like how you would generally communicate with your loved ones you have the ability to program the chatbot to ask specific questions and offer a few alternatives to assist your consumers get or solve a problem to a certain place or reach a certain objective not only can you basically use it for anything like client service you can offer alternatives for the most frequently asked questions like tracking deliveries scheduling an appointment or merely visiting your site with chatbots you can establish automatic interactive conversations with your clients to direct them with the product choice process to make the essential purchases because more than likely your audience is new to your brand name and you can remove that barrier through
discussions therefore providing the confidence to buy from you and the software application that that i’m presently using is called a manychat they are the girl software for facebook messenger chatbots and they’re the best on the market so there are basically 3 things that i really use meta chat for primary offering a product second lead generation and number three customer support so in today’s boot so in today’s video i’ll be showing you a fast tutorial on how you to set this up so the first step is head over onto manychat.tbootcamp.com where you can get started for free and the next action is to check in with your facebook account and they will immediately connect all of your facebook pages to manychat now once you have successfully registered for manychat you’ll be redirected to the control panel and if i scroll down over here you’ll be able to see all of the active customers you have on your bot so with time as you grow you’ll have the ability to see the line grow up and up and up and it’s simply how it works so simply install it and you’ll see your subscribers grow now another thing is often you might want to see each specific subscribers to your list so if you look under audience you’ll have the ability to see each and every single one you’ll be able to see who has subscribed was unsubscribe things like that i would state that the
most valuable tool inside manychat is the development tool this the part where you get to send out a free natural traffic from your facebook page to any website that you want do not stress i’ll be coming back to development tools revealing you exactly how to use this now another function inside meta chat is that you can utilize the live chat so if anyone ever message you on your facebook page instead of visiting onto facebook you can actually chat with them right here on manychat since they provide you that choice right here another thing is you’re going to send out broadcast so whenever you have develop your customers list to state 500 or a thousand individuals you can start sending out broadcast messages say hello we have a brand-new item go ahead and check it out or take a look at check out our service like anything that you would send in an email you can actually use transmitting to send to your customers list so comparable to an email list that you want to develop it to your you understand 5 000 or 10 000 people on your list you want to start developing your customers on your on your chat bot and another thing is automation now this is one of the style the most important part in terms of client service since because when you go under automation we can establish things like welcoming message and default reply so i’m going to be revealing you exactly how to set that up in today’s video so the first thing you want to do once you sign up for imaging chat is to set up your welcome message so whenever someone message you for the very very first time on your facebook page they will see this instant message now remember this all automated any message you’ll get they
will see this first inviting message so i’m going to show you exactly how to set this up so the first thing you want to do is click brand-new flow and then you want to provide your brand-new flow a name so i’m going to say welcome message test i’m going to click produce now this is the part where we get to personalize our message anyone that messages our page so you can type it right over here and then over here you can see a preview on how it in fact looks like when someone messaged you so for the function of this training i have actually currently typed up an inviting message so i’m simply i’m just going to paste it right here so basically what i say is hey there would you like to would you like to register for our facebook messenger you will receive notices for discount rates and unique promotions now notice now i have structured our inviting message i want to make an offer for them to register for our messenger since our end goal for using manychat for any facebook page or any organization is to develop our subscriber list so we want to certainly wish to extend an offer to anybody that messages our page now you also want to offer a reward for people to want to subscribe to your messenger however you know nobody gets up in the morning say hey i wish to i want to be spammed more you understand through facebook messenger nobody does that you understand you know you wish to absolutely provide some sort of reward for them to register for your bots so what i do is i’m going to say hi if you subscribe we’ll offer you discount rates special promotions things like that so that method individuals are more inclined to subscribe so over here people are going to be asking well how do people subscribe through this bot so with manychat they provide you the choice to add a button and this is the options that you’re going to supply to anyone that is seeing this message so uh so all you have to do is click the add button over here you have multiple various alternatives however in this case for the very first button i simply wish to say yes yes i wish to be subscribed and then you select an action on what you wish to have what you want to occur so i’m going to click action and i’m going to scroll down here and say sign up for bot since this is what we want people to do so they when they click yes they’re going to be signed up for their bot and then i’m going to proceed and send them a message i’m going to state in the message in that message right over here i can key in a message if they ever
click yes so so now we’re going to set up what we’re going to send to that person if they click yes i wish to be subscribed so what management will do is that they will immediately immediately subscribe the person to your list however we also want to tell them that we have actually received their membership so over here i normally type something like this i’m just going to go ahead and paste it in i’m going to say thank you your membership is validated and then i’m going to say hello why not delight in 5 dollar off your first purchase with us simply use this discount coupon code at check out so right away what i like to do is provide them a coupon code so for me since i own a shopify store the way i like to track my leads that are originating from my facebook messenger is i can return to and track whoever used the particular coupon code i know that i understand that i did that generated that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger instead of emails that way i can track what’s working much better versus which one is not working too so that’s a little cool trick that i typically do is to have a customized coupon code for emails of a custom code for a facebook messenger or if you’re on instagram or pinterest have a particular discount coupon code for each and eve for each and every one of these platforms that way you can track where your bulk of your sales is originating from so over here you know you can say your subscription is validated please visit us you might also add in this button and a button states you know visit us and from time to time you can open up a website so you can enter in your site right here so what i do is i can return over to my face to my shopify store so this just my test shopify
store simply going to go ahead and copy my domain again again you do wish to have a custom-made domain there’s a very generic one i’m just gon na paste that in i’m gon na click done and right over here the other question is well you established yes what if somebody says no i don’t wish to be subscribed how do i set that up so that’s very easy so you wish to do is we want to come back to our welcoming message and we can add a second button so for the second button clearly you wish to say no and and we’ll say no thank you and then we can choose an action will and the action will just be unsubscribe from bot simply wish to click that and i also want to send them a message if they do click no thank you it’s going to state we are sad to see you leave you can
ManyChat is a leading platform that empowers businesses and people to build engaging and interactive chatbots on popular messaging platforms like Facebook Messenger. This versatile tool leverages the power of artificial intelligence (AI) to develop automated discussions, permitting services to provide tailored experiences and improve client interactions.
Key Features of ManyChat:
Visual Chatbot Contractor: ManyChat offers an user-friendly user interface that allows the development of chatbots through a visual drag-and-drop builder. You do not require to have coding skills to create interactive conversational flows.
Combination with Numerous Platforms: ManyChat perfectly incorporates with different messaging platforms, consisting of Facebook Messenger, WhatsApp, Instagram, and SMS, permitting companies to reach clients on their chosen channels.
Automation and AI Capabilities: ManyChat uses automation functions that allow chatbots to react to user questions, offer details, collect data, and carry out specific actions without manual intervention. The AI innovation ingrained within ManyChat improves the bot’s understanding of user intent in time.
Dynamic Content: ManyChat allows the inclusion of dynamic elements such as images, videos, buttons, and carousels within conversations, boosting the user experience and supplying visually enticing interactions.
Personalization and Division: With ManyChat, you can section your audience based on their choices, demographics, and behavior. This permits personalized messaging and targeted campaigns, resulting in greater engagement and conversion rates.
Broadcasting and Series: ManyChat enables you to send out scheduled messages or broadcasts to your subscribers, keeping them notified about updates, promos, or news. Sequences permit automated drip projects, supporting leads and guiding them through the client journey.
Analytics and Insights: ManyChat supplies comprehensive analytics and efficiency metrics, offering you valuable insights into your chatbot’s efficiency, user engagement, and conversion rates. This information helps in optimizing your chatbot method and enhancing client interactions.
E-commerce Integration: ManyChat flawlessly incorporates with popular e-commerce platforms, enabling organizations to automate product recommendations, order updates, abandoned cart pointers, and more, thus improving the consumer shopping experience.
Live Chat and Human Takeover: ManyChat allows for smooth transitioning between automatic chatbots and live chat, guaranteeing that consumers can quickly reach a human representative when needed, supplying a customized touch to customer assistance.
Third-Party Integrations: ManyChat provides a large range of integrations with third-party tools and services, including CRM systems, email marketing platforms, payment entrances, and more, allowing organizations to extend their chatbot abilities.
10 Tips for Using ManyChat Successfully:
Plan Your Conversational Circulation: Prior to diving into developing your chatbot, hang out thoroughly preparing the conversational circulation, anticipating user interactions, and defining the wanted outcomes.
Use Customization: Leverage user attributes and segmentation to personalize discussions and tailor messages according to user choices. This helps in developing a more appealing and appropriate experience.
Make Use Of Buttons and Quick Replies: Buttons and quick replies offer users with predefined choices, making it much easier for them to navigate through the discussion. Utilize them tactically to assist users and prompt desired actions.
Test and Optimize: Frequently evaluate your chatbot to guarantee smooth interactions and determine areas for improvement. Monitor user feedback and analytics data to optimize your chatbot’s performance over time.
Experiment with AI Characteristic: Check out ManyChat’s AI capabilities, such as natural language processing (NLP) and sentiment analysis, to boost your chatbot’s understanding of user intent and supply more precise actions.
Take Advantage Of Broadcasting and Series: Make the most of broadcasting and sequences to engage with your subscribers frequently. However, be mindful of frequency and guarantee your messages offer worth to the users.
Incorporate with CRM and Email Marketing: Link ManyChat with your consumer relationship management (CRM) system and email marketing platform to sync data and flawlessly nurture leads throughout channels.
Monitor Analytics: Regularly review analytics and efficiency metrics to gain insights into user engagement, conversion rates, and popular discussion paths. Utilize this data to fine-tune your chatbot method.
Provide Clear Call-to-Actions: Guide users towards wanted actions by including engaging and clear call-to-action buttons or messages at strategic points within the discussion.
Welcome Live Chat: Incorporate a seamless shift from chatbot to live chat when needed, making sure a human touch for more complex inquiries or individualized support.
ManyChat offers different rates plans to accommodate differing service needs:
Free Plan: Suitable for individuals or small businesses beginning their chatbot journey, enabling as much as 1,000 subscribers and restricted functions.
Pro Strategy: Priced at $10 per month, this strategy uses additional functions, increased customer limitations, and top priority assistance.
Organization Plan: Created for growing services, rates begins at $25 each month and supplies sophisticated functions, increased subscriber limits, top priority assistance, and devoted account management.
Enterprise Plan: Customized for massive services, offering custom prices, advanced functions, high subscriber limits, dedicated account management, and additional enterprise-level services.
Example Conversation Developed on ManyChat:
User: Hi, I’m interested in buying a new smart device. Can you advise any models?
Chatbot: Of course! We have a wide variety of mobile phones readily available. To much better assist you, could you please let me know your preferred brand and budget plan?
User: I’m thinking about either an iPhone or a Samsung, and my budget is around $800.
Chatbot: Great! Both models offer excellent features and fall within your budget.
User: Yes, please supply me with the essential functions and specs of the iPhone 13.
Chatbot: The iPhone 13 functions a sensational Super Retina XDR display, a powerful A15 Bionic chip, and a dual-camera system with Night mode. It also offers advanced Face ID innovation for safe unlocking. Would you like to explore other options or find out more about the iPhone 13?
User: No, that sounds intriguing. How can I buy?
Chatbot: To make a purchase, you can visit our online store by clicking the link listed below: [Link]
ManyChat is a flexible platform that empowers companies and individuals to produce engaging and interactive chatbots. With its easy to use user interface, automation abilities, and integration with popular messaging platforms, ManyChat offers endless possibilities for improving client interactions, offering customized experiences, and driving organization growth. By following the pointers shared in this article, you can maximize the potential of ManyChat and unlock its complete capabilities to provide extraordinary conversational experiences.