Enhancing Conversational Experiences: A Coder’s Point of view on How To Setup Your Manychat & Use It With Facebook …
Remarkably, my boy, who is not a coder like me, has also embraced ManyChat for his personal use. In this post, I will dive into the world of ManyChat, shedding light on its functions, advantages, and prospective applications, while sharing 10 necessary suggestions for making the most of this effective platform.
What is ManyChat?
uestion for you which is we presently own a facebook company page and if the response is yes then you definitely require to be utilizing chatbots and i’m going to be getting concerns well just what is face facebook messenger bot and how can you utilize it to maximize the use of my facebook page all that will be showing up in today’s video so remain tuned so if you’re not familiar with what a mess a facebook messenger bot is it is essentially an automated messaging software application that uses ai to help you engage with your audience chatbot allows you to reach your clients straight and interact with them through the facebook messaging app like how you would generally interact with your friends and family you have the ability to program the chatbot to ask certain questions and supply a couple of options to assist your consumers solve an issue or get to a particular place or reach a specific objective not only can you basically utilize it for anything like customer service you can offer choices for the most frequently asked questions like tracking shipments booking an appointment or simply visiting your site with chatbots you can set up automated interactive conversations with your consumers to assist them with the item selection process to make the required purchases due to the fact that probably your audience is brand-new to your brand and you can eliminate that barrier through
conversations consequently giving them the self-confidence to purchase from you and the software that that i’m currently utilizing is called a manychat they are the woman software application for facebook messenger chatbots and they’re the best on the market so there are generally three things that i really utilize meta chat for number one selling a product number two list building and number three customer care so in today’s boot so in today’s video i’ll be revealing you a quick tutorial on how you to set this up so the initial step is head over onto manychat.tbootcamp.com where you can start for free and the next action is to check in with your facebook account and they will automatically connect all of your facebook pages to manychat now as soon as you have actually successfully signed up for manychat you’ll be redirected to the dashboard and if i scroll down over here you’ll be able to see all of the active subscribers you have on your bot so with time as you grow you’ll be able to see the line grow up and up and up and it’s simply how it works so simply install it and you’ll see your customers grow now another thing is often you might wish to see each private subscribers to your list so if you look under audience you’ll have the ability to see each and every single one you’ll be able to see who has subscribed was unsubscribe things like that i would say that the
most important tool inside manychat is the development tool this the part where you get to send out a totally free organic traffic from your facebook page to any website that you desire do not worry i’ll be returning to development tools showing you exactly how to use this now another function inside meta chat is that you can use the live chat so if any person ever message you on your facebook page instead of logging in onto facebook you can actually chat with them right here on manychat due to the fact that they give you that choice right here another thing is you’re going to send out broadcast so whenever you have build up your customers list to say 500 or a thousand people you can begin sending broadcast messages state hello we have a new item go on and check it out or take a look at check out our service like anything that you would send in an e-mail you can actually use relaying to send out to your subscribers list so comparable to an email list that you want to build it to your you understand 5 000 or 10 000 individuals on your list you want to start developing your subscribers on your on your chat bot and another thing is automation now this is among the style the most important part in terms of customer service because due to the fact that when you go under automation we can establish things like welcoming message and default respond so i’m going to be revealing you precisely how to set that up in today’s video so the first thing you wish to do when you sign up for imaging chat is to establish your welcome message so whenever somebody message you for the really first time on your facebook page they will see this immediate message now bear in mind this all automated any message you’ll get they
will see this very first inviting message so i’m going to reveal you precisely how to set this up so the first thing you wish to do is click brand-new flow and after that you want to give your new circulation a name so i’m going to say welcome message test i’m going to click create now this is the part where we get to customize our message anyone that messages our page so you can type it right over here and then over here you can see a preview on how it really appears like when somebody messaged you so for the function of this training i have actually currently typed up a welcoming message so i’m simply i’m simply going to paste it right here so basically what i state is hey there would you like to would you like to sign up for our facebook messenger you will receive notices for discount rates and unique promos now discover now i have structured our inviting message i want to make a deal for them to subscribe to our messenger due to the fact that our objective for utilizing manychat for any facebook page or any service is to develop our subscriber list so we wish to certainly want to extend an offer to anybody that messages our page now you also wish to use a reward for individuals to wish to sign up for your messenger but you understand nobody awakens in the morning say hello i wish to i want to be spammed more you know through facebook messenger nobody does that you know you understand you want to definitely offer some sort of incentive for them to register for your bots so what i do is i’m going to state hi if you subscribe we’ll give you discounts unique promos things like that so that way people are more likely to subscribe so over here people are going to be asking well how do people subscribe by means of this bot so with manychat they offer you the alternative to add a button and this is the options that you’re going to offer to anyone that is seeing this message so uh so all you need to do is click the include button over here you have numerous various options however in this case for the very first button i simply want to say yes yes i wish to be subscribed and after that you pick an action on what you want to have what you wish to happen so i’m going to click action and i’m going to scroll down here and state sign up for bot due to the fact that this is what we desire people to do so they when they click yes they’re going to be signed up for their bot and then i’m going to go ahead and send them a message i’m going to say in the message in that message right over here i can enter a message if they ever
click yes so so now we’re going to establish what we’re going to send to that person if they click yes i want to be subscribed so what management will do is that they will instantly instantly subscribe the individual to your list however we likewise want to tell them that we have received their membership so over here i typically type something like this i’m simply going to go on and paste it in i’m going to say thank you your subscription is validated and then i’m going to state hi why not delight in 5 dollar off your very first purchase with us just utilize this discount coupon code at check out so immediately what i like to do is offer them a coupon code so for me since i own a shopify shop the way i like to track my leads that are originating from my facebook messenger is i can go back to and track whoever utilized the particular voucher code i know that i understand that i did that created that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger instead of emails that way i can track what’s working better versus which one is not working too so that’s a little cool trick that i normally do is to have a custom voucher code for emails of a customized code for a facebook messenger or if you’re on instagram or pinterest have a specific discount coupon code for each and eve for each and every single among these platforms that way you can track where your bulk of your sales is coming from so over here you understand you can state your subscription is validated please visit us you might also include a button and this button states you know visit us and from time to time you can open a website so you can enter in your website right here so what i do is i can return over to my face to my shopify shop so this just my test shopify
store simply going to go ahead and copy my domain again once again you do wish to have a custom domain there’s a very generic one i’m simply gon na paste that in i’m gon na click done and right over here the other question is well you established yes what if someone says no i do not want to be subscribed how do i set that up so that’s extremely easy so you wish to do is we want to return to our welcoming message and we can add a second button so for the second button undoubtedly you want to say no and and we’ll say no thank you and then we can choose an action will and the action will just be unsubscribe from bot simply wish to click that and i likewise want to send them a message if they do click no thank you it’s going to state we are sad to see you leave you can
ManyChat is a leading platform that empowers individuals and organizations to develop interactive and engaging chatbots on popular messaging platforms like Facebook Messenger. This flexible tool leverages the power of artificial intelligence (AI) to create automatic discussions, allowing businesses to provide individualized experiences and enhance consumer interactions.
Key Functions of ManyChat:
Visual Chatbot Home builder: ManyChat offers an user-friendly interface that allows the production of chatbots through a visual drag-and-drop builder. You don’t need to have coding skills to develop interactive conversational circulations.
Integration with Numerous Platforms: ManyChat effortlessly integrates with various messaging platforms, consisting of Facebook Messenger, WhatsApp, Instagram, and SMS, allowing businesses to reach customers on their preferred channels.
Automation and AI Capabilities: ManyChat provides automation functions that allow chatbots to respond to user queries, supply info, gather information, and carry out particular actions without manual intervention. The AI innovation ingrained within ManyChat enhances the bot’s understanding of user intent with time.
Dynamic Material: ManyChat permits the inclusion of vibrant aspects such as images, videos, buttons, and carousels within discussions, enhancing the user experience and offering aesthetically enticing interactions.
Personalization and Segmentation: With ManyChat, you can section your audience based on their choices, demographics, and behavior. This enables personalized messaging and targeted campaigns, resulting in greater engagement and conversion rates.
Broadcasting and Series: ManyChat enables you to send out scheduled messages or broadcasts to your subscribers, keeping them informed about updates, promotions, or news. Sequences allow for automated drip campaigns, nurturing leads and assisting them through the consumer journey.
Analytics and Insights: ManyChat offers in-depth analytics and efficiency metrics, providing you important insights into your chatbot’s performance, user engagement, and conversion rates. This data assists in optimizing your chatbot method and improving consumer interactions.
E-commerce Integration: ManyChat flawlessly incorporates with popular e-commerce platforms, making it possible for businesses to automate product recommendations, order updates, abandoned cart pointers, and more, therefore improving the client shopping experience.
Live Chat and Human Takeover: ManyChat allows for seamless transitioning in between automatic chatbots and live chat, guaranteeing that customers can quickly reach a human agent when needed, providing a customized touch to consumer support.
Third-Party Integrations: ManyChat provides a large range of integrations with third-party tools and services, consisting of CRM systems, e-mail marketing platforms, payment entrances, and more, allowing organizations to extend their chatbot capabilities.
10 Tips for Utilizing ManyChat Efficiently:
Plan Your Conversational Flow: Prior to diving into developing your chatbot, spend time thoroughly preparing the conversational circulation, expecting user interactions, and specifying the desired outcomes.
Use Personalization: Leverage user characteristics and division to personalize conversations and tailor messages according to user choices. This assists in creating a more relevant and appealing experience.
Use Buttons and Quick Replies: Buttons and quick replies provide users with predefined choices, making it much easier for them to navigate through the discussion. Use them strategically to guide users and prompt wanted actions.
Test and Enhance: Routinely test your chatbot to ensure smooth interactions and determine areas for improvement. Monitor user feedback and analytics data to optimize your chatbot’s performance gradually.
Experiment with AI Characteristic: Explore ManyChat’s AI abilities, such as natural language processing (NLP) and belief analysis, to boost your chatbot’s understanding of user intent and provide more accurate actions.
Leverage Broadcasting and Series: Make the most of broadcasting and sequences to engage with your customers regularly. However, be mindful of frequency and ensure your messages offer worth to the users.
Integrate with CRM and Email Marketing: Link ManyChat with your consumer relationship management (CRM) system and email marketing platform to sync information and seamlessly support leads throughout channels.
Screen Analytics: Frequently review analytics and efficiency metrics to acquire insights into user engagement, conversion rates, and popular conversation paths. Utilize this information to improve your chatbot strategy.
Offer Clear Call-to-Actions: Guide users towards desired actions by consisting of compelling and clear call-to-action buttons or messages at strategic points within the discussion.
Accept Live Chat: Integrate a seamless transition from chatbot to live chat when required, making sure a human touch for more intricate questions or customized support.
ManyChat offers different prices plans to cater to varying company needs:
Free Strategy: Perfect for individuals or small businesses beginning their chatbot journey, enabling approximately 1,000 subscribers and minimal features.
Pro Strategy: Priced at $10 monthly, this plan offers additional features, increased subscriber limitations, and concern support.
Service Strategy: Developed for growing organizations, rates begins at $25 monthly and provides innovative functions, increased subscriber limitations, priority support, and dedicated account management.
Business Plan: Customized for large-scale businesses, using custom pricing, advanced features, high subscriber limits, committed account management, and additional enterprise-level services.
Example Discussion Developed on ManyChat:
User: Hi, I’m interested in buying a brand-new smartphone. Can you suggest any designs?
Chatbot: Of course! We have a wide range of smartphones offered. To much better assist you, could you please let me know your preferred brand and budget?
User: I’m thinking about either an iPhone or a Samsung, and my spending plan is around $800.
Chatbot: Great! Both models offer exceptional features and fall within your budget plan.
User: Yes, please provide me with the essential features and specs of the iPhone 13.
Chatbot: The iPhone 13 features a sensational Super Retina XDR display, a powerful A15 Bionic chip, and a dual-camera system with Night mode. It also uses advanced Face ID technology for safe and secure unlocking. Would you like to explore other alternatives or discover more about the iPhone 13?
User: No, that sounds intriguing. How can I make a purchase?
Chatbot: To purchase, you can visit our online shop by clicking the link below: [Link]
ManyChat is a flexible platform that empowers companies and people to create interactive and interesting chatbots. With its user-friendly user interface, automation capabilities, and integration with popular messaging platforms, ManyChat provides endless possibilities for enhancing customer interactions, offering customized experiences, and driving business growth. By following the tips shared in this article, you can make the most of the capacity of ManyChat and unlock its complete capabilities to provide exceptional conversational experiences.