Enhancing Conversational Experiences: A Coder’s Point of view on How To Tell People On Facebook That You Have Manychat …
As a coder with a passion for exploring new innovations, I’m constantly on the lookout for platforms that reinvent the way we interact and connect. One such platform that has caught my attention is ManyChat. Surprisingly, my son, who is not a coder like me, has likewise welcomed ManyChat for his individual use. In this post, I will dive into the world of ManyChat, shedding light on its features, benefits, and possible applications, while sharing 10 important tips for making the most of this powerful platform.
What is ManyChat?
uestion for you which is we currently own a facebook organization page and if the answer is yes then you absolutely require to be utilizing chatbots and i’m going to be getting concerns well exactly what is face facebook messenger bot and how can you use it to take full advantage of using my facebook page all that will be coming up in today’s video so stay tuned so if you’re not acquainted with what a mess a facebook messenger bot is it is essentially an automated messaging software that uses ai to assist you communicate with your audience chatbot allows you to reach your consumers straight and communicate with them through the facebook messaging app like how you would typically interact with your loved ones you have the capability to configure the chatbot to ask specific questions and provide a few options to assist your clients fix a problem or get to a particular place or reach a particular goal not only can you basically use it for anything like customer support you can supply choices for the most frequently asked questions like tracking shipments scheduling an appointment or merely visiting your site with chatbots you can establish automatic interactive conversations with your clients to guide them with the item selection process to make the necessary purchases since probably your audience is brand-new to your brand name and you can eliminate that barrier through
conversations consequently giving them the confidence to buy from you and the software that that i’m currently using is called a manychat they are the woman software application for facebook messenger chatbots and they’re the very best on the market so there are essentially 3 things that i in fact use meta chat for number one offering a product number two list building and number 3 customer support so in today’s boot so in today’s video i’ll be showing you a quick tutorial on how you to set this up so the first step is head over onto manychat.tbootcamp.com where you can begin for free and the next action is to sign in with your facebook account and they will immediately link all of your facebook pages to manychat now once you have successfully registered for manychat you’ll be redirected to the control panel and if i scroll down over here you’ll be able to see all of the active customers you have on your bot so gradually as you grow you’ll have the ability to see the line mature and up and up and it’s just how it works so simply install it and you’ll see your customers grow now another thing is often you may want to see each specific customers to your list so if you look under audience you’ll be able to see each and every single one you’ll be able to see who has subscribed was unsubscribe things like that i would state that the
most important tool inside manychat is the growth tool this the part where you get to send out a free organic traffic from your facebook page to any website that you desire do not fret i’ll be coming back to development tools revealing you precisely how to use this now another feature inside meta chat is that you can utilize the live chat so if anybody ever message you on your facebook page instead of visiting onto facebook you can in fact chat with them right here on manychat because they provide you that option right here another thing is you’re going to send broadcast so whenever you have build up your subscribers list to state 500 or a thousand people you can begin sending broadcast messages say hey we have a new product go on and check it out or check out check out our service like anything that you would send out in an e-mail you can in fact utilize transmitting to send to your subscribers list so similar to an email list that you wish to build it to your you understand 5 000 or 10 000 people on your list you wish to begin developing your customers on your on your chat bot and another thing is automation now this is one of the style the most important part in terms of customer support since due to the fact that when you go under automation we can set up things like welcoming message and default respond so i’m going to be showing you precisely how to set that up in today’s video so the first thing you want to do once you register for imaging chat is to establish your welcome message so whenever someone message you for the very very first time on your facebook page they will see this immediate message now remember this all automated any message you’ll get they
will see this first inviting message so i’m going to reveal you precisely how to set this up so the first thing you want to do is click brand-new circulation and then you want to provide your new circulation a name so i’m going to say welcome message test i’m going to click develop now this is the part where we get to personalize our message anybody that messages our page so you can type it right over here and after that over here you can see a preview on how it actually looks like when somebody messaged you so for the purpose of this training i have actually currently typed up a welcoming message so i’m just i’m simply going to paste it right here so basically what i say is hey there would you like to would you like to subscribe to our facebook messenger you will get alerts for discount rates and unique promotions now discover now i have actually structured our welcoming message i want to make an offer for them to register for our messenger due to the fact that our end goal for utilizing manychat for any facebook page or any organization is to construct our customer list so we want to absolutely wish to extend an offer to anyone that messages our page now you likewise want to use an incentive for people to wish to register for your messenger but you know nobody wakes up in the morning state hi i wish to i wish to be spammed more you understand through facebook messenger no one does that you know you understand you wish to certainly give some sort of reward for them to subscribe to your bots so what i do is i’m going to state hey if you subscribe we’ll offer you discounts special promotions things like that so that method individuals are more inclined to subscribe so over here individuals are going to be asking well how do individuals subscribe by means of this bot so with manychat they offer you the option to add a button and this is the alternatives that you’re going to supply to anybody that is seeing this message so uh so all you have to do is click the include button over here you have numerous different choices however in this case for the first button i just wish to say yes yes i wish to be subscribed and then you select an action on what you want to have what you want to occur so i’m going to click action and i’m going to scroll down here and state sign up for bot due to the fact that this is what we want people to do so they when they click yes they’re going to be registered for their bot and after that i’m going to go ahead and send them a message i’m going to state in the message in that message right over here i can type in a message if they ever
click yes so so now we’re going to establish what we’re going to send to that person if they click yes i wish to be subscribed so what management will do is that they will immediately immediately subscribe the individual to your list but we likewise wish to tell them that we have actually received their membership so over here i generally type something like this i’m simply going to proceed and paste it in i’m going to say thank you your membership is confirmed and after that i’m going to say hello why not take pleasure in 5 dollar off your very first purchase with us just use this coupon code at check out so right away what i like to do is use them a discount coupon code so for me since i own a shopify shop the method i like to track my leads that are coming from my facebook messenger is i can return to and track whoever used the particular coupon code i understand that i understand that i did that generated that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger as opposed to e-mails that way i can track what’s working much better versus which one is not working too so that’s a little cool trick that i normally do is to have a customized discount coupon code for emails of a custom code for a facebook messenger or if you’re on instagram or pinterest have a particular discount coupon code for each and eve for each and every one of these platforms that way you can track where your bulk of your sales is originating from so over here you understand you can say your membership is validated please visit us you could likewise include this button and a button states you know visit us and once in a while you can open up a website so you can enter in your website right here so what i do is i can come back over to my face to my shopify store so this just my test shopify
shop simply going to go on and copy my domain again again you do want to have a custom-made domain there’s a really generic one i’m just gon na paste that in i’m gon na click done and right over here the other question is well you established yes what if somebody says no i don’t want to be subscribed how do i set that up so that’s really easy so you want to do is we wish to come back to our welcoming message and we can include a 2nd button so for the second button obviously you want to say no and and we’ll say no thank you and then we can choose an action will and the action will just be unsubscribe from bot simply want to click that and i also wish to send them a message if they do click no thank you it’s going to say we are sad to see you leave you can
ManyChat is a leading platform that empowers people and organizations to build engaging and interactive chatbots on popular messaging platforms like Facebook Messenger. This flexible tool leverages the power of artificial intelligence (AI) to produce automatic conversations, enabling companies to offer individualized experiences and boost consumer interactions.
Secret Features of ManyChat:
Visual Chatbot Builder: ManyChat offers an user-friendly user interface that makes it possible for the production of chatbots through a visual drag-and-drop contractor. You do not need to have coding abilities to create interactive conversational circulations.
Combination with Numerous Platforms: ManyChat effortlessly integrates with different messaging platforms, including Facebook Messenger, WhatsApp, Instagram, and SMS, permitting services to reach consumers on their chosen channels.
Automation and AI Capabilities: ManyChat uses automation functions that enable chatbots to respond to user queries, provide details, collect information, and perform particular actions without manual intervention. The AI innovation ingrained within ManyChat enhances the bot’s understanding of user intent over time.
Dynamic Content: ManyChat permits the inclusion of dynamic components such as images, videos, buttons, and carousels within conversations, improving the user experience and offering visually enticing interactions.
Personalization and Segmentation: With ManyChat, you can section your audience based on their preferences, demographics, and habits. This permits customized messaging and targeted projects, leading to higher engagement and conversion rates.
Broadcasting and Sequences: ManyChat allows you to send out scheduled messages or broadcasts to your subscribers, keeping them notified about updates, promos, or news. Sequences allow for automated drip campaigns, supporting leads and directing them through the consumer journey.
Analytics and Insights: ManyChat offers detailed analytics and performance metrics, giving you important insights into your chatbot’s efficiency, user engagement, and conversion rates. This information helps in optimizing your chatbot strategy and improving consumer interactions.
E-commerce Combination: ManyChat flawlessly incorporates with popular e-commerce platforms, making it possible for services to automate product recommendations, order updates, deserted cart pointers, and more, therefore enhancing the consumer shopping experience.
Live Chat and Human Takeover: ManyChat permits smooth transitioning between automated chatbots and live chat, making sure that clients can easily reach a human representative when needed, offering a personalized touch to client support.
Third-Party Integrations: ManyChat offers a vast array of combinations with third-party tools and services, including CRM systems, e-mail marketing platforms, payment gateways, and more, permitting businesses to extend their chatbot capabilities.
10 Tips for Using ManyChat Efficiently:
Plan Your Conversational Flow: Prior to diving into developing your chatbot, hang around thoroughly planning the conversational flow, preparing for user interactions, and defining the preferred results.
Usage Personalization: Take advantage of user characteristics and segmentation to customize conversations and tailor messages according to user choices. This helps in creating a more relevant and interesting experience.
Utilize Buttons and Quick Replies: Buttons and fast replies provide users with predefined options, making it simpler for them to navigate through the conversation. Utilize them tactically to guide users and prompt desired actions.
Test and Optimize: Routinely evaluate your chatbot to ensure smooth interactions and identify locations for enhancement. Monitor user feedback and analytics information to enhance your chatbot’s efficiency over time.
Experiment with AI Characteristic: Explore ManyChat’s AI capabilities, such as natural language processing (NLP) and belief analysis, to boost your chatbot’s understanding of user intent and supply more accurate actions.
Take Advantage Of Broadcasting and Series: Make the most of broadcasting and series to engage with your subscribers routinely. Be conscious of frequency and guarantee your messages provide worth to the users.
Integrate with CRM and Email Marketing: Connect ManyChat with your customer relationship management (CRM) system and e-mail marketing platform to sync information and perfectly nurture leads across channels.
Screen Analytics: Routinely review analytics and efficiency metrics to acquire insights into user engagement, conversion rates, and popular conversation courses. Utilize this information to improve your chatbot strategy.
Offer Clear Call-to-Actions: Guide users towards preferred actions by including engaging and clear call-to-action buttons or messages at tactical points within the discussion.
Embrace Live Chat: Include a smooth transition from chatbot to live chat when needed, guaranteeing a human touch for more complex inquiries or personalized assistance.
Prices Strategies:
ManyChat provides various pricing plans to deal with differing company requirements:
Free Plan: Ideal for people or small companies starting their chatbot journey, enabling approximately 1,000 subscribers and minimal features.
Pro Plan: Priced at $10 per month, this strategy offers additional functions, increased customer limitations, and concern assistance.
Company Plan: Developed for growing organizations, pricing starts at $25 per month and supplies innovative features, increased subscriber limitations, concern support, and dedicated account management.
Enterprise Plan: Tailored for massive businesses, offering custom-made prices, advanced functions, high subscriber limits, devoted account management, and additional enterprise-level services.
Example Conversation Created on ManyChat:
User: Hi, I’m interested in acquiring a new mobile phone. Can you suggest any models?
Chatbot: Naturally! We have a vast array of smart devices offered. To much better help you, could you please let me understand your favored brand and budget?
User: I’m thinking about either an iPhone or a Samsung, and my budget is around $800.
Chatbot: Great! Both models use excellent features and fall within your spending plan.
User: Yes, please supply me with the crucial functions and specifications of the iPhone 13.
Chatbot: The iPhone 13 features a sensational Super Retina XDR display screen, an effective A15 Bionic chip, and a dual-camera system with Night mode. It also provides advanced Face ID technology for safe and secure unlocking. Would you like to explore other alternatives or find out more about the iPhone 13?
User: No, that sounds interesting. How can I make a purchase?
Chatbot: To purchase, you can visit our online shop by clicking the link listed below: [Connect]
ManyChat is a flexible platform that empowers people and services to develop interactive and interesting chatbots. With its easy to use interface, automation abilities, and integration with popular messaging platforms, ManyChat offers endless possibilities for boosting client interactions, offering personalized experiences, and driving company growth. By following the suggestions shared in this post, you can optimize the potential of ManyChat and open its complete capabilities to provide exceptional conversational experiences.