Enhancing Conversational Experiences: A Coder’s Perspective on How To Use Surveys With Manychat …
Surprisingly, my kid, who is not a coder like me, has actually also welcomed ManyChat for his individual use. In this article, I will dive into the world of ManyChat, shedding light on its functions, benefits, and prospective applications, while sharing 10 necessary tips for making the most of this powerful platform.
What is ManyChat?
uestion for you and that is we presently own a facebook business page and if the answer is yes then you absolutely need to be using chatbots and i’m going to be getting concerns well exactly what is face facebook messenger bot and how can you utilize it to take full advantage of the use of my facebook page all that will be showing up in today’s video so stay tuned so if you’re not acquainted with what a mess a facebook messenger bot is it is generally an automated messaging software that uses ai to assist you interact with your audience chatbot permits you to reach your consumers straight and communicate with them through the facebook messaging app like how you would normally communicate with your friends and family you have the ability to set the chatbot to ask specific concerns and offer a few options to assist your clients solve an issue or get to a specific location or reach a specific objective not only can you essentially utilize it for anything like customer service you can offer alternatives for the most frequently asked questions like tracking shipments scheduling a consultation or merely visiting your site with chatbots you can set up automated interactive discussions with your consumers to assist them with the product selection procedure to make the essential purchases since most likely your audience is brand-new to your brand name and you can remove that barrier through
conversations consequently giving them the self-confidence to buy from you and the software that that i’m presently utilizing is called a manychat they are the lady software application for facebook messenger chatbots and they’re the very best on the market so there are essentially 3 things that i really use meta chat for number one selling an item number two lead generation and number 3 customer support so in today’s boot so in today’s video i’ll be showing you a fast tutorial on how you to set this up so the initial step is head over onto manychat.tbootcamp.com where you can get going free of charge and the next step is to check in with your facebook account and they will automatically link all of your facebook pages to manychat now as soon as you have actually successfully signed up for manychat you’ll be redirected to the dashboard and if i scroll down over here you’ll have the ability to see all of the active customers you have on your bot so with time as you grow you’ll have the ability to see the line mature and up and up and it’s just how it works so simply install it and you’ll see your customers grow now another thing is often you may want to see each specific subscribers to your list so if you look under audience you’ll be able to see each and every single one you’ll have the ability to see who has subscribed was unsubscribe things like that i would state that the
most important tool inside manychat is the growth tool this the part where you get to send out a complimentary organic traffic from your facebook page to any website that you desire do not fret i’ll be returning to growth tools showing you exactly how to utilize this now another function inside meta chat is that you can utilize the live chat so if any person ever message you on your facebook page instead of visiting onto facebook you can in fact talk with them right here on manychat due to the fact that they offer you that alternative right here another thing is you’re going to send out broadcast so whenever you have develop your subscribers list to state 500 or a thousand people you can begin sending broadcast messages say hey we have a brand-new product go on and check it out or have a look at check out our service like anything that you would send out in an email you can actually use transmitting to send to your subscribers list so similar to an email list that you wish to develop it to your you know 5 000 or 10 000 people on your list you want to begin building your subscribers on your on your chat bot and another thing is automation now this is among the theme the most important part in terms of customer service because since when you go under automation we can establish things like welcoming message and default respond so i’m going to be revealing you precisely how to set that up in today’s video so the first thing you wish to do when you sign up for imaging chat is to set up your welcome message so whenever someone message you for the very first time on your facebook page they will see this instant message now keep in mind this all automated any message you’ll get they
will see this very first inviting message so i’m going to show you exactly how to set this up so the first thing you want to do is click new flow and after that you wish to provide your new flow a name so i’m going to say welcome message test i’m going to click produce now this is the part where we get to customize our message anybody that messages our page so you can type it right over here and then over here you can see a sneak peek on how it in fact looks like when somebody messaged you so for the purpose of this training i have actually already typed up an inviting message so i’m just i’m simply going to paste it right here so essentially what i say is hey there would you like to would you like to subscribe to our facebook messenger you will receive alerts for discount rates and unique promos now discover now i have actually structured our welcoming message i want to make a deal for them to subscribe to our messenger because our objective for using manychat for any facebook page or any business is to build our subscriber list so we wish to definitely want to extend an offer to anyone that messages our page now you also want to offer an incentive for people to wish to register for your messenger however you know nobody awakens in the early morning state hello i want to i want to be spammed more you understand through facebook messenger nobody does that you understand you know you wish to definitely provide some sort of incentive for them to sign up for your bots so what i do is i’m going to state hey if you subscribe we’ll provide you discounts special promotions things like that so that way people are more likely to subscribe so over here people are going to be asking well how do people subscribe via this bot so with manychat they offer you the choice to include a button and this is the options that you’re going to supply to anybody that is seeing this message so uh so all you have to do is click the add button over here you have several different choices however in this case for the first button i just want to say yes yes i want to be subscribed and after that you choose an action on what you want to have what you want to happen so i’m going to click action and i’m going to scroll down here and state subscribe to bot because this is what we want individuals to do so they when they click yes they’re going to be subscribed to their bot and then i’m going to go on and send them a message i’m going to state in the message because message right over here i can type in a message if they ever
click yes so so now we’re going to establish what we’re going to send out to that individual if they click yes i want to be subscribed so what management will do is that they will immediately instantly subscribe the person to your list however we also wish to tell them that we have actually received their membership so over here i usually type something like this i’m simply going to go ahead and paste it in i’m going to say thank you your membership is confirmed and after that i’m going to say hi why not take pleasure in five dollar off your very first purchase with us just utilize this discount coupon code at check out so immediately what i like to do is provide them a voucher code so for me considering that i own a shopify shop the method i like to track my leads that are coming from my facebook messenger is i can return to and track whoever utilized the particular discount coupon code i understand that i understand that i did that generated that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger rather than emails that way i can track what’s working better versus which one is not working too so that’s a little cool trick that i usually do is to have a custom-made coupon code for e-mails of a customized code for a facebook messenger or if you’re on instagram or pinterest have a specific coupon code for each and eve for each and every single among these platforms that way you can track where your majority of your sales is originating from so over here you know you can say your subscription is verified please visit us you could also add in a button and this button says you know visit us and now and then you can open up a website so you can enter in your site right here so what i do is i can come back over to my face to my shopify store so this just my test shopify
shop simply going to go ahead and copy my domain again once again you do want to have a customized domain there’s a very generic one i’m just gon na paste that in i’m gon na click done and right over here the other question is well you established yes what if someone says no i do not want to be subscribed how do i set that up so that’s really simple so you want to do is we want to return to our welcoming message and we can include a second button so for the second button obviously you want to say no and and we’ll say no thank you and after that we can select an action will and the action will simply be unsubscribe from bot just want to click that and i likewise want to send them a message if they do click no thank you it’s going to state we are sad to see you leave you can
ManyChat is a leading platform that empowers individuals and companies to build engaging and interactive chatbots on popular messaging platforms like Facebook Messenger. This versatile tool leverages the power of expert system (AI) to create automated conversations, allowing services to offer individualized experiences and improve customer interactions.
Key Features of ManyChat:
Visual Chatbot Contractor: ManyChat supplies an user-friendly interface that makes it possible for the development of chatbots through a visual drag-and-drop contractor. You don’t need to have coding skills to create interactive conversational flows.
Combination with Several Platforms: ManyChat perfectly incorporates with various messaging platforms, consisting of Facebook Messenger, WhatsApp, Instagram, and SMS, allowing organizations to reach customers on their preferred channels.
Automation and AI Capabilities: ManyChat uses automation features that allow chatbots to respond to user queries, supply information, gather data, and carry out particular actions without manual intervention. The AI technology ingrained within ManyChat enhances the bot’s understanding of user intent in time.
Dynamic Material: ManyChat permits the inclusion of vibrant aspects such as images, videos, buttons, and carousels within discussions, enhancing the user experience and supplying visually attractive interactions.
Personalization and Division: With ManyChat, you can segment your audience based on their preferences, demographics, and habits. This enables individualized messaging and targeted projects, resulting in greater engagement and conversion rates.
Broadcasting and Sequences: ManyChat allows you to send scheduled messages or broadcasts to your subscribers, keeping them informed about updates, promos, or news. Sequences allow for automated drip campaigns, nurturing leads and directing them through the consumer journey.
Analytics and Insights: ManyChat provides in-depth analytics and efficiency metrics, offering you important insights into your chatbot’s performance, user engagement, and conversion rates. This information helps in enhancing your chatbot technique and enhancing customer interactions.
E-commerce Integration: ManyChat flawlessly incorporates with popular e-commerce platforms, allowing businesses to automate item recommendations, order updates, deserted cart reminders, and more, consequently boosting the consumer shopping experience.
Live Chat and Human Takeover: ManyChat enables seamless transitioning between automated chatbots and live chat, guaranteeing that consumers can quickly reach a human representative when required, offering a personalized touch to client assistance.
Third-Party Integrations: ManyChat provides a large range of combinations with third-party tools and services, including CRM systems, email marketing platforms, payment gateways, and more, allowing services to extend their chatbot abilities.
10 Tips for Using ManyChat Efficiently:
Plan Your Conversational Circulation: Prior to diving into constructing your chatbot, spend time carefully planning the conversational circulation, expecting user interactions, and defining the preferred outcomes.
Use Customization: Take advantage of user attributes and division to personalize discussions and tailor messages according to user preferences. This assists in producing a more appropriate and appealing experience.
Make Use Of Buttons and Quick Replies: Buttons and quick replies offer users with predefined options, making it simpler for them to navigate through the conversation. Use them tactically to assist users and prompt preferred actions.
Test and Optimize: Regularly check your chatbot to guarantee smooth interactions and recognize areas for improvement. Screen user feedback and analytics information to optimize your chatbot’s efficiency with time.
Explore AI Characteristic: Explore ManyChat’s AI capabilities, such as natural language processing (NLP) and sentiment analysis, to improve your chatbot’s understanding of user intent and offer more precise responses.
Utilize Broadcasting and Series: Benefit from broadcasting and series to engage with your subscribers routinely. However, be mindful of frequency and ensure your messages offer worth to the users.
Integrate with CRM and Email Marketing: Link ManyChat with your customer relationship management (CRM) system and e-mail marketing platform to sync information and seamlessly support leads across channels.
Display Analytics: Routinely review analytics and performance metrics to gain insights into user engagement, conversion rates, and popular discussion paths. Use this information to refine your chatbot strategy.
Offer Clear Call-to-Actions: Guide users towards wanted actions by consisting of engaging and clear call-to-action buttons or messages at tactical points within the conversation.
Accept Live Chat: Incorporate a smooth transition from chatbot to live chat when needed, making sure a human touch for more intricate queries or customized assistance.
ManyChat provides different rates plans to accommodate varying organization requirements:
Free Strategy: Perfect for individuals or small companies starting their chatbot journey, allowing as much as 1,000 customers and limited functions.
Pro Strategy: Priced at $10 each month, this strategy uses extra features, increased customer limitations, and priority support.
Business Plan: Created for growing companies, prices starts at $25 per month and offers sophisticated features, increased subscriber limitations, priority support, and devoted account management.
Enterprise Strategy: Customized for massive services, using customized prices, advanced features, high customer limits, devoted account management, and extra enterprise-level services.
Example Discussion Created on ManyChat:
User: Hi, I’m interested in buying a new smart device. Can you advise any designs?
Chatbot: Naturally! We have a wide range of smart devices readily available. To much better assist you, could you please let me know your favored brand name and spending plan?
User: I’m considering either an iPhone or a Samsung, and my budget plan is around $800.
Chatbot: Great! Both designs use exceptional functions and fall within your budget.
User: Yes, please offer me with the crucial features and requirements of the iPhone 13.
Chatbot: The iPhone 13 features a sensational Super Retina XDR screen, a powerful A15 Bionic chip, and a dual-camera system with Night mode. It likewise provides advanced Face ID innovation for safe unlocking. Would you like to check out other alternatives or find out more about the iPhone 13?
User: No, that sounds fascinating. How can I make a purchase?
Chatbot: To purchase, you can visit our online shop by clicking the link below: [Link]
ManyChat is a versatile platform that empowers individuals and organizations to develop interactive and interesting chatbots. With its easy to use interface, automation capabilities, and combination with popular messaging platforms, ManyChat offers limitless possibilities for boosting client interactions, providing customized experiences, and driving business development. By following the ideas shared in this article, you can optimize the potential of ManyChat and unlock its complete abilities to provide remarkable conversational experiences.