Enhancing Conversational Experiences: A Coder’s Point of view on Landbot Vs Manychat …
As a coder with an enthusiasm for exploring brand-new technologies, I’m constantly on the lookout for platforms that reinvent the method we interact and communicate. One such platform that has actually captured my attention is ManyChat. Remarkably, my child, who is not a coder like me, has also embraced ManyChat for his personal use. In this article, I will dive into the world of ManyChat, clarifying its features, benefits, and possible applications, while sharing 10 important suggestions for maximizing this effective platform.
What is ManyChat?
uestion for you and that is we currently own a facebook company page and if the response is yes then you certainly require to be utilizing chatbots and i’m going to be getting concerns well what exactly is face facebook messenger bot and how can you utilize it to optimize using my facebook page all that will be turning up in today’s video so remain tuned so if you’re not familiar with what a mess a facebook messenger bot is it is essentially an automated messaging software application that utilizes ai to help you communicate with your audience chatbot allows you to reach your clients straight and interact with them by means of the facebook messaging app like how you would usually interact with your friends and family you have the capability to program the chatbot to ask certain questions and provide a couple of choices to assist your consumers fix a problem or get to a specific location or reach a specific objective not just can you essentially utilize it for anything like customer care you can supply alternatives for the most frequently asked questions like tracking deliveries booking a visit or just visiting your site with chatbots you can set up automated interactive discussions with your clients to assist them with the product choice process to make the required purchases because more than likely your audience is brand-new to your brand name and you can eliminate that barrier through
conversations therefore providing the confidence to buy from you and the software application that that i’m currently using is called a manychat they are the girl software for facebook messenger chatbots and they’re the best on the marketplace so there are basically 3 things that i really use meta chat for primary offering an item second lead generation and number 3 customer support so in today’s boot so in today’s video i’ll be revealing you a quick tutorial on how you to set this up so the initial step is head over onto manychat.tbootcamp.com where you can get started for free and the next step is to sign in with your facebook account and they will instantly link up all of your facebook pages to manychat now when you have successfully registered for manychat you’ll be redirected to the dashboard and if i scroll down over here you’ll have the ability to see all of the active subscribers you have on your bot so with time as you grow you’ll be able to see the line grow up and up and up and it’s just how it works so simply install it and you’ll see your subscribers grow now another thing is in some cases you may wish to see each specific customers to your list so if you look under audience you’ll have the ability to see each and every single one you’ll have the ability to see who has actually subscribed was unsubscribe things like that i would say that the
most valuable tool inside manychat is the growth tool this the part where you get to send a totally free natural traffic from your facebook page to any website that you want do not worry i’ll be returning to growth tools revealing you precisely how to utilize this now another feature inside meta chat is that you can use the live chat so if anybody ever message you on your facebook page instead of visiting onto facebook you can actually talk with them right here on manychat due to the fact that they provide you that option right here another thing is you’re going to send out broadcast so whenever you have build up your subscribers list to say 500 or a thousand individuals you can start sending broadcast messages state hi we have a new product go ahead and check it out or have a look at check out our service like anything that you would send out in an email you can really use relaying to send out to your customers list so comparable to an email list that you want to build it to your you know 5 000 or 10 000 people on your list you wish to start developing your subscribers on your on your chat bot and another thing is automation now this is one of the style the most important part in regards to customer care due to the fact that due to the fact that when you go under automation we can establish things like welcoming message and default respond so i’m going to be showing you precisely how to set that up in today’s video so the first thing you want to do once you sign up for imaging chat is to set up your welcome message so whenever someone message you for the very very first time on your facebook page they will see this immediate message now remember this all automated any message you’ll get they
will see this very first welcoming message so i’m going to show you exactly how to set this up so the first thing you wish to do is click new flow and then you want to provide your new flow a name so i’m going to state welcome message test i’m going to click produce now this is the part where we get to personalize our message anyone that messages our page so you can type it right over here and then over here you can see a preview on how it actually appears like when someone messaged you so for the function of this training i have actually already typed up an inviting message so i’m simply i’m simply going to paste it right here so essentially what i say is hey there would you like to would you like to sign up for our facebook messenger you will receive notices for discounts and unique promotions now notice now i have structured our inviting message i wish to make a deal for them to subscribe to our messenger since our end goal for using manychat for any facebook page or any business is to develop our subscriber list so we wish to definitely wish to extend an offer to anyone that messages our page now you likewise want to use a reward for individuals to want to subscribe to your messenger however you understand nobody wakes up in the morning say hey i wish to i want to be spammed more you know through facebook messenger nobody does that you know you know you wish to definitely provide some sort of incentive for them to register for your bots so what i do is i’m going to state hey if you subscribe we’ll give you discount rates special promotions things like that so that method individuals are more inclined to subscribe so over here people are going to be asking well how do individuals subscribe through this bot so with manychat they offer you the alternative to include a button and this is the choices that you’re going to supply to anybody that is seeing this message so uh so all you need to do is click the add button over here you have several different choices however in this case for the first button i just wish to say yes yes i want to be subscribed and then you pick an action on what you want to have what you want to happen so i’m going to click action and i’m going to scroll down here and say register for bot due to the fact that this is what we desire people to do so they when they click yes they’re going to be signed up for their bot and after that i’m going to go ahead and send them a message i’m going to state in the message because message right over here i can enter a message if they ever
click yes so so now we’re going to set up what we’re going to send out to that individual if they click yes i want to be subscribed so what management will do is that they will instantly immediately subscribe the individual to your list but we also want to tell them that we have gotten their subscription so over here i usually type something like this i’m simply going to proceed and paste it in i’m going to say thank you your membership is verified and then i’m going to say hey why not enjoy five dollar off your first purchase with us simply use this discount coupon code at check out so instantly what i like to do is use them a voucher code so for me given that i own a shopify store the way i like to track my leads that are originating from my facebook messenger is i can return to and track whoever used the particular voucher code i understand that i understand that i did that produced that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger instead of emails that way i can track what’s working much better versus which one is not working also so that’s a little cool technique that i typically do is to have a custom-made voucher code for e-mails of a customized code for a facebook messenger or if you’re on instagram or pinterest have a particular voucher code for each and eve for each and every single one of these platforms that way you can track where your majority of your sales is coming from so over here you understand you can say your membership is validated please visit us you might also add in this button and a button states you know visit us and now and then you can open a site so you can enter in your site right here so what i do is i can come back over to my face to my shopify store so this simply my test shopify
shop simply going to proceed and copy my domain again again you do wish to have a custom domain there’s an extremely generic one i’m just gon na paste that in i’m gon na click done and right over here the other concern is well you established yes what if someone says no i do not wish to be subscribed how do i set that up so that’s extremely easy so you wish to do is we wish to return to our inviting message and we can add a second button so for the 2nd button certainly you wish to say no and and we’ll say no thank you and then we can choose an action will and the action will simply be unsubscribe from bot just want to click that and i also wish to send them a message if they do click no thank you it’s going to state we are sad to see you leave you can
ManyChat is a leading platform that empowers services and individuals to develop interactive and engaging chatbots on popular messaging platforms like Facebook Messenger. This flexible tool leverages the power of artificial intelligence (AI) to create automatic conversations, allowing companies to supply individualized experiences and improve consumer interactions.
Key Features of ManyChat:
Visual Chatbot Home builder: ManyChat supplies an user-friendly interface that makes it possible for the development of chatbots through a visual drag-and-drop home builder. You don’t require to have coding abilities to create interactive conversational flows.
Integration with Multiple Platforms: ManyChat perfectly integrates with numerous messaging platforms, including Facebook Messenger, WhatsApp, Instagram, and SMS, enabling companies to reach clients on their preferred channels.
Automation and AI Capabilities: ManyChat provides automation features that allow chatbots to react to user inquiries, supply info, gather information, and perform specific actions without manual intervention. The AI technology ingrained within ManyChat improves the bot’s understanding of user intent gradually.
Dynamic Material: ManyChat enables the inclusion of dynamic components such as images, videos, buttons, and carousels within conversations, enhancing the user experience and offering aesthetically appealing interactions.
Customization and Division: With ManyChat, you can sector your audience based on their preferences, demographics, and habits. This allows for customized messaging and targeted campaigns, resulting in greater engagement and conversion rates.
Broadcasting and Series: ManyChat enables you to send out scheduled messages or broadcasts to your customers, keeping them notified about updates, promos, or news. Sequences enable automated drip campaigns, nurturing leads and directing them through the customer journey.
Analytics and Insights: ManyChat provides in-depth analytics and efficiency metrics, giving you important insights into your chatbot’s performance, user engagement, and conversion rates. This data helps in optimizing your chatbot method and enhancing consumer interactions.
E-commerce Combination: ManyChat effortlessly incorporates with popular e-commerce platforms, enabling services to automate item suggestions, order updates, deserted cart suggestions, and more, therefore boosting the customer shopping experience.
Live Chat and Human Takeover: ManyChat enables seamless transitioning in between automatic chatbots and live chat, ensuring that customers can easily reach a human representative when required, supplying an individualized touch to consumer support.
Third-Party Integrations: ManyChat provides a large range of integrations with third-party tools and services, including CRM systems, e-mail marketing platforms, payment gateways, and more, enabling organizations to extend their chatbot abilities.
10 Tips for Using ManyChat Effectively:
Plan Your Conversational Flow: Prior to diving into constructing your chatbot, hang out carefully planning the conversational flow, preparing for user interactions, and specifying the preferred results.
Usage Customization: Utilize user qualities and segmentation to customize discussions and tailor messages according to user choices. This helps in producing a more interesting and pertinent experience.
Use Buttons and Quick Replies: Buttons and quick replies offer users with predefined choices, making it simpler for them to browse through the discussion. Use them tactically to direct users and prompt desired actions.
Test and Optimize: Routinely test your chatbot to ensure smooth interactions and determine areas for enhancement. Monitor user feedback and analytics data to optimize your chatbot’s efficiency over time.
Explore AI Characteristic: Check out ManyChat’s AI capabilities, such as natural language processing (NLP) and sentiment analysis, to enhance your chatbot’s understanding of user intent and provide more accurate responses.
Leverage Broadcasting and Sequences: Make the most of broadcasting and series to engage with your customers frequently. Be mindful of frequency and ensure your messages supply value to the users.
Integrate with CRM and Email Marketing: Link ManyChat with your client relationship management (CRM) system and e-mail marketing platform to sync information and perfectly support leads throughout channels.
Screen Analytics: Regularly review analytics and efficiency metrics to gain insights into user engagement, conversion rates, and popular discussion paths. Utilize this information to fine-tune your chatbot strategy.
Provide Clear Call-to-Actions: Guide users towards preferred actions by including clear and compelling call-to-action buttons or messages at strategic points within the discussion.
Welcome Live Chat: Incorporate a smooth shift from chatbot to live chat when required, ensuring a human touch for more intricate questions or tailored support.
Rates Strategies:
ManyChat uses various rates strategies to deal with differing service requirements:
Free Strategy: Ideal for individuals or small companies starting their chatbot journey, allowing as much as 1,000 subscribers and restricted features.
Pro Strategy: Priced at $10 monthly, this plan uses extra features, increased subscriber limitations, and priority assistance.
Business Plan: Developed for growing companies, rates begins at $25 monthly and supplies innovative functions, increased subscriber limitations, concern support, and dedicated account management.
Business Strategy: Customized for large-scale services, providing custom-made prices, advanced functions, high customer limitations, committed account management, and extra enterprise-level services.
Example Discussion Developed on ManyChat:
User: Hi, I’m interested in purchasing a new mobile phone. Can you suggest any models?
Chatbot: Of course! We have a wide variety of smart devices readily available. To better assist you, could you please let me understand your preferred brand name and budget plan?
User: I’m considering either an iPhone or a Samsung, and my budget is around $800.
Chatbot: Great! Both models provide excellent features and fall within your budget.
User: Yes, please offer me with the crucial features and specs of the iPhone 13.
Chatbot: The iPhone 13 features a spectacular Super Retina XDR screen, an effective A15 Bionic chip, and a dual-camera system with Night mode. It also offers innovative Face ID innovation for secure unlocking. Would you like to explore other options or discover more about the iPhone 13?
User: No, that sounds fascinating. How can I purchase?
Chatbot: To purchase, you can visit our online shop by clicking the link below: [Link]
ManyChat is a versatile platform that empowers services and individuals to create interactive and appealing chatbots. With its easy to use user interface, automation abilities, and combination with popular messaging platforms, ManyChat offers limitless possibilities for improving customer interactions, offering tailored experiences, and driving organization growth. By following the pointers shared in this article, you can take full advantage of the potential of ManyChat and unlock its complete abilities to provide extraordinary conversational experiences.