Enhancing Conversational Experiences: A Coder’s Point of view on Manychat Flow Examples …
As a coder with a passion for checking out brand-new innovations, I’m constantly on the lookout for platforms that change the way we interact and interact. One such platform that has actually caught my attention is ManyChat. Interestingly, my child, who is not a coder like me, has actually also accepted ManyChat for his personal usage. In this post, I will dive into the world of ManyChat, clarifying its features, benefits, and potential applications, while sharing 10 important pointers for making the most of this effective platform.
What is ManyChat?
uestion for you and that is we currently own a facebook service page and if the response is yes then you absolutely require to be utilizing chatbots and i’m going to be getting questions well exactly what is face facebook messenger bot and how can you use it to take full advantage of making use of my facebook page all that will be showing up in today’s video so remain tuned so if you’re not acquainted with what a mess a facebook messenger bot is it is basically an automated messaging software that uses ai to assist you engage with your audience chatbot enables you to reach your customers directly and communicate with them through the facebook messaging app like how you would typically communicate with your loved ones you have the ability to program the chatbot to ask specific concerns and offer a couple of options to assist your clients resolve an issue or get to a particular location or reach a particular goal not only can you essentially utilize it for anything like customer care you can offer choices for the most frequently asked questions like tracking shipments scheduling an appointment or just visiting your website with chatbots you can set up automatic interactive conversations with your customers to assist them with the product selection process to make the necessary purchases due to the fact that probably your audience is new to your brand and you can eliminate that barrier through
discussions consequently giving them the confidence to buy from you and the software application that that i’m presently using is called a manychat they are the lady software application for facebook messenger chatbots and they’re the best on the market so there are essentially 3 things that i actually use meta chat for primary selling an item second lead generation and number 3 customer support so in today’s boot so in today’s video i’ll be showing you a quick tutorial on how you to set this up so the initial step is head over onto manychat.tbootcamp.com where you can begin free of charge and the next step is to sign in with your facebook account and they will automatically link all of your facebook pages to manychat now as soon as you have actually effectively registered for manychat you’ll be rerouted to the control panel and if i scroll down over here you’ll be able to see all of the active subscribers you have on your bot so over time as you grow you’ll be able to see the line grow up and up and up and it’s simply how it works so simply install it and you’ll see your customers grow now another thing is often you may wish to see each specific customers to your list so if you look under audience you’ll be able to see each and every single one you’ll have the ability to see who has actually subscribed was unsubscribe things like that i would state that the
most important tool inside manychat is the growth tool this the part where you get to send out a free natural traffic from your facebook page to any website that you desire don’t fret i’ll be coming back to development tools revealing you precisely how to utilize this now another feature inside meta chat is that you can use the live chat so if anybody ever message you on your facebook page instead of visiting onto facebook you can really chat with them right here on manychat because they give you that choice right here another thing is you’re going to send out broadcast so whenever you have develop your customers list to state 500 or a thousand people you can start sending broadcast messages say hello we have a brand-new item go on and check it out or have a look at check out our service like anything that you would send in an e-mail you can actually utilize relaying to send to your subscribers list so similar to an email list that you wish to construct it to your you know 5 000 or 10 000 individuals on your list you wish to start building your customers on your on your chat bot and another thing is automation now this is among the style the most vital part in terms of customer support due to the fact that since when you go under automation we can set up things like welcoming message and default respond so i’m going to be revealing you exactly how to set that up in today’s video so the first thing you wish to do as soon as you register for imaging chat is to set up your welcome message so whenever someone message you for the really very first time on your facebook page they will see this immediate message now keep in mind this all automated any message you’ll get they
will see this first inviting message so i’m going to reveal you precisely how to set this up so the first thing you wish to do is click new flow and then you want to give your new circulation a name so i’m going to state welcome message test i’m going to click create now this is the part where we get to personalize our message anyone that messages our page so you can type it right over here and after that over here you can see a preview on how it actually appears like when someone messaged you so for the function of this training i have actually currently typed up an inviting message so i’m simply i’m just going to paste it right here so essentially what i say is hey there would you like to would you like to register for our facebook messenger you will receive alerts for discount rates and unique promotions now observe now i have structured our welcoming message i want to make an offer for them to sign up for our messenger since our end goal for utilizing manychat for any facebook page or any company is to build our subscriber list so we want to certainly want to extend a deal to anyone that messages our page now you also wish to provide an incentive for people to want to sign up for your messenger however you understand no one awakens in the morning state hi i wish to i wish to be spammed more you know through facebook messenger no one does that you understand you understand you wish to absolutely give some sort of reward for them to sign up for your bots so what i do is i’m going to say hello if you subscribe we’ll give you discount rates unique promos things like that so that method individuals are more likely to subscribe so over here people are going to be asking well how do people subscribe through this bot so with manychat they provide you the choice to add a button and this is the options that you’re going to offer to anyone that is seeing this message so uh so all you have to do is click the include button over here you have several various alternatives but in this case for the very first button i simply wish to say yes yes i wish to be subscribed and after that you select an action on what you want to have what you want to happen so i’m going to click action and i’m going to scroll down here and state register for bot since this is what we desire people to do so they when they click yes they’re going to be signed up for their bot and after that i’m going to go ahead and send them a message i’m going to say in the message in that message right over here i can key in a message if they ever
click yes so so now we’re going to establish what we’re going to send out to that person if they click yes i want to be subscribed so what management will do is that they will instantly immediately subscribe the individual to your list however we likewise want to tell them that we have actually received their membership so over here i normally type something like this i’m simply going to go ahead and paste it in i’m going to say thank you your membership is validated and after that i’m going to state hey why not delight in 5 dollar off your very first purchase with us just use this voucher code at check out so immediately what i like to do is offer them a voucher code so for me since i own a shopify store the way i like to track my leads that are coming from my facebook messenger is i can go back to and track whoever utilized the specific coupon code i understand that i understand that i did that created that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger instead of emails that way i can track what’s working better versus which one is not working as well so that’s a little cool technique that i usually do is to have a customized coupon code for emails of a custom-made code for a facebook messenger or if you’re on instagram or pinterest have a particular discount coupon code for each and eve for each and every single among these platforms that way you can track where your bulk of your sales is coming from so over here you understand you can state your subscription is validated please visit us you could also add in this button and a button states you know visit us and once in a while you can open up a site so you can enter in your site right here so what i do is i can come back over to my face to my shopify store so this simply my test shopify
store just going to go ahead and copy my domain again once again you do wish to have a custom-made domain there’s a very generic one i’m simply gon na paste that in i’m gon na click done and right over here the other question is well you set up yes what if somebody says no i don’t wish to be subscribed how do i set that up so that’s very easy so you want to do is we wish to return to our inviting message and we can include a second button so for the second button certainly you wish to say no and and we’ll say no thank you and after that we can choose an action will and the action will simply be unsubscribe from bot just wish to click that and i likewise want to send them a message if they do click no thank you it’s going to say we are sad to see you leave you can
ManyChat is a leading platform that empowers organizations and people to construct interactive and interesting chatbots on popular messaging platforms like Facebook Messenger. This versatile tool leverages the power of expert system (AI) to produce automated conversations, allowing organizations to provide personalized experiences and enhance customer interactions.
Key Functions of ManyChat:
Visual Chatbot Home builder: ManyChat provides an user-friendly interface that enables the production of chatbots through a visual drag-and-drop home builder. You don’t require to have coding skills to develop interactive conversational circulations.
Combination with Numerous Platforms: ManyChat flawlessly incorporates with different messaging platforms, consisting of Facebook Messenger, WhatsApp, Instagram, and SMS, enabling organizations to reach customers on their preferred channels.
Automation and AI Capabilities: ManyChat offers automation functions that make it possible for chatbots to respond to user questions, provide info, gather information, and carry out specific actions without manual intervention. The AI technology ingrained within ManyChat enhances the bot’s understanding of user intent in time.
Dynamic Material: ManyChat allows the inclusion of dynamic aspects such as images, videos, buttons, and carousels within discussions, boosting the user experience and offering aesthetically appealing interactions.
Customization and Division: With ManyChat, you can segment your audience based upon their choices, demographics, and habits. This permits customized messaging and targeted campaigns, leading to greater engagement and conversion rates.
Broadcasting and Sequences: ManyChat enables you to send out scheduled messages or broadcasts to your subscribers, keeping them informed about updates, promotions, or news. Sequences enable automated drip campaigns, nurturing leads and guiding them through the consumer journey.
Analytics and Insights: ManyChat provides in-depth analytics and performance metrics, providing you important insights into your chatbot’s performance, user engagement, and conversion rates. This information helps in optimizing your chatbot technique and improving customer interactions.
E-commerce Combination: ManyChat flawlessly incorporates with popular e-commerce platforms, enabling organizations to automate product suggestions, order updates, abandoned cart pointers, and more, consequently boosting the consumer shopping experience.
Live Chat and Human Takeover: ManyChat permits seamless transitioning in between automated chatbots and live chat, making sure that clients can quickly reach a human representative when needed, providing a personalized touch to client support.
Third-Party Integrations: ManyChat offers a wide variety of combinations with third-party tools and services, consisting of CRM systems, email marketing platforms, payment entrances, and more, allowing companies to extend their chatbot abilities.
10 Tips for Using ManyChat Successfully:
Plan Your Conversational Flow: Prior to diving into developing your chatbot, hang out thoroughly planning the conversational circulation, preparing for user interactions, and defining the desired outcomes.
Usage Customization: Take advantage of user attributes and segmentation to personalize discussions and tailor messages according to user choices. This helps in creating a more interesting and relevant experience.
Make Use Of Buttons and Quick Replies: Buttons and quick replies supply users with predefined choices, making it simpler for them to navigate through the conversation. Use them tactically to direct users and timely wanted actions.
Test and Enhance: Routinely evaluate your chatbot to ensure smooth interactions and identify locations for improvement. Monitor user feedback and analytics data to optimize your chatbot’s efficiency in time.
Try Out AI Features: Explore ManyChat’s AI abilities, such as natural language processing (NLP) and sentiment analysis, to enhance your chatbot’s understanding of user intent and provide more accurate responses.
Utilize Broadcasting and Series: Make the most of broadcasting and sequences to engage with your subscribers frequently. Be conscious of frequency and ensure your messages supply worth to the users.
Integrate with CRM and Email Marketing: Connect ManyChat with your consumer relationship management (CRM) system and e-mail marketing platform to sync information and effortlessly support leads throughout channels.
Screen Analytics: Routinely review analytics and efficiency metrics to get insights into user engagement, conversion rates, and popular conversation paths. Use this data to refine your chatbot strategy.
Offer Clear Call-to-Actions: Guide users towards desired actions by including clear and compelling call-to-action buttons or messages at strategic points within the conversation.
Embrace Live Chat: Incorporate a smooth shift from chatbot to live chat when required, making sure a human touch for more complicated queries or tailored help.
ManyChat uses various pricing strategies to cater to varying business needs:
Free Strategy: Perfect for individuals or small businesses beginning their chatbot journey, enabling as much as 1,000 customers and limited functions.
Pro Plan: Priced at $10 monthly, this plan provides additional features, increased customer limits, and top priority assistance.
Organization Plan: Designed for growing companies, pricing begins at $25 monthly and provides advanced features, increased subscriber limits, priority support, and devoted account management.
Enterprise Plan: Customized for massive businesses, providing custom-made rates, advanced features, high subscriber limitations, devoted account management, and extra enterprise-level services.
Example Conversation Produced on ManyChat:
User: Hi, I have an interest in acquiring a new mobile phone. Can you recommend any models?
Chatbot: Naturally! We have a wide range of smart devices available. To better assist you, could you please let me understand your preferred brand and budget?
User: I’m thinking about either an iPhone or a Samsung, and my budget is around $800.
Chatbot: Great! Both designs offer exceptional features and fall within your budget plan.
User: Yes, please provide me with the essential functions and specifications of the iPhone 13.
Chatbot: The iPhone 13 functions a sensational Super Retina XDR display, an effective A15 Bionic chip, and a dual-camera system with Night mode. It also uses innovative Face ID innovation for safe and secure unlocking. Would you like to check out other options or find out more about the iPhone 13?
User: No, that sounds interesting. How can I purchase?
Chatbot: To purchase, you can visit our online shop by clicking the link listed below: [Connect]
ManyChat is a flexible platform that empowers people and organizations to produce appealing and interactive chatbots. With its easy to use interface, automation capabilities, and combination with popular messaging platforms, ManyChat offers endless possibilities for improving consumer interactions, supplying individualized experiences, and driving business development. By following the tips shared in this post, you can maximize the potential of ManyChat and unlock its complete abilities to provide remarkable conversational experiences.