Enhancing Conversational Experiences: A Coder’s Viewpoint on Manychat Scheduled Posts …
Remarkably, my son, who is not a coder like me, has likewise welcomed ManyChat for his personal use. In this post, I will dive into the world of ManyChat, shedding light on its features, benefits, and prospective applications, while sharing 10 important ideas for making the most of this powerful platform.
What is ManyChat?
uestion for you and that is we presently own a facebook organization page and if the response is yes then you absolutely require to be using chatbots and i’m going to be getting questions well just what is face facebook messenger bot and how can you use it to optimize the use of my facebook page all that will be showing up in today’s video so stay tuned so if you’re not knowledgeable about what a mess a facebook messenger bot is it is basically an automated messaging software application that uses ai to assist you interact with your audience chatbot permits you to reach your consumers directly and interact with them by means of the facebook messaging app like how you would typically communicate with your family and friends you have the ability to program the chatbot to ask specific questions and supply a couple of choices to help your clients solve an issue or get to a specific place or reach a particular objective not just can you basically use it for anything like customer care you can offer choices for the most frequently asked questions like tracking deliveries scheduling a visit or merely visiting your website with chatbots you can set up automatic interactive discussions with your consumers to direct them with the item selection procedure to make the necessary purchases due to the fact that more than likely your audience is new to your brand name and you can remove that barrier through
conversations thereby giving them the confidence to purchase from you and the software that that i’m presently using is called a manychat they are the lady software for facebook messenger chatbots and they’re the very best on the marketplace so there are generally 3 things that i in fact use meta chat for top selling a product number two list building and number 3 client service so in today’s boot so in today’s video i’ll be revealing you a fast tutorial on how you to set this up so the first step is head over onto manychat.tbootcamp.com where you can get started totally free and the next step is to check in with your facebook account and they will automatically connect all of your facebook pages to manychat now once you have effectively signed up for manychat you’ll be redirected to the dashboard and if i scroll down over here you’ll be able to see all of the active customers you have on your bot so with time as you grow you’ll be able to see the line mature and up and up and it’s simply how it works so simply install it and you’ll see your customers grow now another thing is in some cases you may wish to see each individual subscribers to your list so if you look under audience you’ll be able to see each and every single one you’ll be able to see who has actually subscribed was unsubscribe things like that i would say that the
most valuable tool inside manychat is the growth tool this the part where you get to send a totally free natural traffic from your facebook page to any website that you desire do not worry i’ll be returning to growth tools revealing you precisely how to utilize this now another feature inside meta chat is that you can use the live chat so if anybody ever message you on your facebook page instead of logging in onto facebook you can in fact chat with them right here on manychat because they provide you that choice right here another thing is you’re going to send out broadcast so whenever you have build up your customers list to state 500 or a thousand individuals you can start sending out broadcast messages say hi we have a brand-new product proceed and check it out or take a look at check out our service like anything that you would send out in an e-mail you can actually use relaying to send out to your customers list so similar to an e-mail list that you wish to develop it to your you know 5 000 or 10 000 people on your list you want to begin constructing your subscribers on your on your chat bot and another thing is automation now this is one of the style the most important part in regards to customer support due to the fact that since when you go under automation we can establish things like inviting message and default respond so i’m going to be showing you precisely how to set that up in today’s video so the first thing you wish to do when you sign up for imaging chat is to set up your welcome message so whenever someone message you for the very very first time on your facebook page they will see this immediate message now keep in mind this all automated any message you’ll get they
will see this very first inviting message so i’m going to show you exactly how to set this up so the first thing you wish to do is click new flow and after that you wish to offer your new flow a name so i’m going to state welcome message test i’m going to click create now this is the part where we get to tailor our message anyone that messages our page so you can type it right over here and then over here you can see a preview on how it actually appears like when someone messaged you so for the function of this training i have actually currently typed up an inviting message so i’m simply i’m simply going to paste it right here so essentially what i say is hey there would you like to would you like to register for our facebook messenger you will receive notices for discounts and unique promotions now discover now i have structured our welcoming message i want to make an offer for them to subscribe to our messenger because our end goal for using manychat for any facebook page or any service is to develop our customer list so we want to definitely want to extend an offer to anybody that messages our page now you also want to offer a reward for people to want to sign up for your messenger however you understand nobody gets up in the early morning say hi i wish to i wish to be spammed more you know through facebook messenger nobody does that you understand you understand you wish to definitely offer some sort of reward for them to register for your bots so what i do is i’m going to say hey if you subscribe we’ll give you discount rates special promotions things like that so that way people are more inclined to subscribe so over here individuals are going to be asking well how do individuals subscribe through this bot so with manychat they give you the option to include a button and this is the alternatives that you’re going to offer to anybody that is seeing this message so uh so all you have to do is click the add button over here you have numerous different choices however in this case for the first button i just wish to say yes yes i want to be subscribed and then you pick an action on what you wish to have what you want to happen so i’m going to click action and i’m going to scroll down here and say register for bot since this is what we want individuals to do so they when they click yes they’re going to be registered for their bot and after that i’m going to proceed and send them a message i’m going to state in the message in that message right over here i can type in a message if they ever
click yes so so now we’re going to establish what we’re going to send to that individual if they click yes i want to be subscribed so what management will do is that they will automatically immediately subscribe the person to your list however we likewise wish to tell them that we have actually received their subscription so over here i typically type something like this i’m simply going to go ahead and paste it in i’m going to say thank you your subscription is confirmed and after that i’m going to state hello why not enjoy five dollar off your first purchase with us simply use this voucher code at check out so instantly what i like to do is provide them a coupon code so for me given that i own a shopify store the method i like to track my leads that are coming from my facebook messenger is i can return to and track whoever used the specific voucher code i understand that i understand that i did that generated that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger as opposed to e-mails that way i can track what’s working much better versus which one is not working also so that’s a little cool trick that i normally do is to have a custom voucher code for e-mails of a custom code for a facebook messenger or if you’re on instagram or pinterest have a specific voucher code for each and eve for each and every one of these platforms that way you can track where your bulk of your sales is originating from so over here you know you can state your membership is verified please visit us you might also add in a button and this button states you understand visit us and now and then you can open a website so you can enter in your website right here so what i do is i can return over to my face to my shopify store so this just my test shopify
store just going to go ahead and copy my domain again again you do want to have a custom-made domain there’s a really generic one i’m just gon na paste that in i’m gon na click done and right over here the other concern is well you established yes what if someone says no i do not wish to be subscribed how do i set that up so that’s very simple so you want to do is we want to come back to our welcoming message and we can include a 2nd button so for the 2nd button clearly you want to say no and and we’ll say no thank you and then we can select an action will and the action will just be unsubscribe from bot just wish to click that and i also wish to send them a message if they do click no thank you it’s going to state we are sad to see you leave you can
ManyChat is a leading platform that empowers businesses and people to build interactive and engaging chatbots on popular messaging platforms like Facebook Messenger. This flexible tool leverages the power of expert system (AI) to develop automatic discussions, permitting organizations to offer customized experiences and improve customer interactions.
Key Functions of ManyChat:
Visual Chatbot Home builder: ManyChat offers an easy to use interface that makes it possible for the creation of chatbots through a visual drag-and-drop contractor. You don’t require to have coding skills to create interactive conversational circulations.
Combination with Numerous Platforms: ManyChat perfectly incorporates with different messaging platforms, consisting of Facebook Messenger, WhatsApp, Instagram, and SMS, permitting organizations to reach customers on their chosen channels.
Automation and AI Capabilities: ManyChat uses automation functions that allow chatbots to react to user queries, offer details, gather data, and perform particular actions without manual intervention. The AI technology embedded within ManyChat improves the bot’s understanding of user intent gradually.
Dynamic Content: ManyChat permits the inclusion of vibrant aspects such as images, videos, buttons, and carousels within conversations, enhancing the user experience and supplying aesthetically attractive interactions.
Customization and Segmentation: With ManyChat, you can section your audience based upon their choices, demographics, and habits. This enables customized messaging and targeted projects, resulting in higher engagement and conversion rates.
Broadcasting and Series: ManyChat enables you to send scheduled messages or broadcasts to your customers, keeping them informed about updates, promos, or news. Series enable automated drip campaigns, supporting leads and assisting them through the consumer journey.
Analytics and Insights: ManyChat supplies in-depth analytics and efficiency metrics, giving you important insights into your chatbot’s efficiency, user engagement, and conversion rates. This information helps in enhancing your chatbot strategy and enhancing client interactions.
E-commerce Combination: ManyChat flawlessly integrates with popular e-commerce platforms, enabling companies to automate item recommendations, order updates, deserted cart tips, and more, thereby boosting the customer shopping experience.
Live Chat and Human Takeover: ManyChat allows for smooth transitioning in between automatic chatbots and live chat, ensuring that consumers can easily reach a human representative when needed, providing an individualized touch to customer support.
Third-Party Integrations: ManyChat uses a wide variety of integrations with third-party tools and services, including CRM systems, e-mail marketing platforms, payment entrances, and more, permitting organizations to extend their chatbot abilities.
10 Tips for Using ManyChat Efficiently:
Strategy Your Conversational Circulation: Prior to diving into constructing your chatbot, spend time thoroughly planning the conversational circulation, anticipating user interactions, and defining the wanted outcomes.
Usage Customization: Utilize user characteristics and division to customize conversations and tailor messages according to user preferences. This helps in developing a more interesting and relevant experience.
Make Use Of Buttons and Quick Replies: Buttons and quick replies supply users with predefined alternatives, making it simpler for them to browse through the discussion. Utilize them tactically to assist users and prompt wanted actions.
Test and Optimize: Routinely evaluate your chatbot to ensure smooth interactions and determine areas for enhancement. Display user feedback and analytics data to enhance your chatbot’s performance with time.
Experiment with AI Features: Explore ManyChat’s AI abilities, such as natural language processing (NLP) and belief analysis, to enhance your chatbot’s understanding of user intent and provide more accurate actions.
Leverage Broadcasting and Sequences: Take advantage of broadcasting and series to engage with your customers frequently. Be mindful of frequency and guarantee your messages supply value to the users.
Incorporate with CRM and Email Marketing: Connect ManyChat with your customer relationship management (CRM) system and e-mail marketing platform to sync information and flawlessly support leads throughout channels.
Monitor Analytics: Regularly evaluation analytics and efficiency metrics to gain insights into user engagement, conversion rates, and popular discussion paths. Use this information to improve your chatbot method.
Provide Clear Call-to-Actions: Guide users towards wanted actions by consisting of engaging and clear call-to-action buttons or messages at strategic points within the conversation.
Welcome Live Chat: Incorporate a seamless shift from chatbot to live chat when needed, guaranteeing a human touch for more complicated inquiries or individualized support.
Rates Plans:
ManyChat uses various pricing plans to deal with varying service requirements:
Free Strategy: Perfect for individuals or small companies beginning their chatbot journey, enabling up to 1,000 customers and limited features.
Pro Strategy: Priced at $10 monthly, this plan offers additional features, increased customer limitations, and concern support.
Organization Plan: Developed for growing services, prices begins at $25 each month and provides sophisticated functions, increased subscriber limitations, priority support, and devoted account management.
Business Strategy: Customized for massive companies, offering custom prices, advanced functions, high customer limitations, committed account management, and additional enterprise-level services.
Example Conversation Developed on ManyChat:
User: Hi, I’m interested in buying a new mobile phone. Can you advise any designs?
Chatbot: Of course! We have a vast array of smartphones readily available. To much better help you, could you please let me understand your favored brand and budget?
User: I’m considering either an iPhone or a Samsung, and my spending plan is around $800.
Chatbot: Great! Both designs offer excellent features and fall within your spending plan.
User: Yes, please provide me with the crucial functions and specs of the iPhone 13.
Chatbot: The iPhone 13 functions a sensational Super Retina XDR display, an effective A15 Bionic chip, and a dual-camera system with Night mode. It likewise provides sophisticated Face ID innovation for secure unlocking. Would you like to check out other options or learn more about the iPhone 13?
User: No, that sounds interesting. How can I purchase?
Chatbot: To buy, you can visit our online shop by clicking the link below: [Link]
ManyChat is a versatile platform that empowers companies and individuals to produce interactive and interesting chatbots. With its easy to use interface, automation abilities, and integration with popular messaging platforms, ManyChat offers unlimited possibilities for boosting client interactions, offering tailored experiences, and driving business growth. By following the suggestions shared in this post, you can take full advantage of the potential of ManyChat and unlock its full abilities to deliver extraordinary conversational experiences.