Enhancing Conversational Experiences: A Coder’s Perspective on Manychat Send Sequence Days Later …
As a coder with a passion for checking out brand-new innovations, I’m always on the lookout for platforms that transform the way we interact and engage. One such platform that has actually caught my attention is ManyChat. Interestingly, my son, who is not a coder like me, has actually also accepted ManyChat for his personal use. In this post, I will dive into the world of ManyChat, shedding light on its features, benefits, and potential applications, while sharing 10 vital pointers for making the most of this effective platform.
What is ManyChat?
uestion for you which is we presently own a facebook service page and if the response is yes then you certainly require to be using chatbots and i’m going to be getting concerns well just what is face facebook messenger bot and how can you use it to make the most of making use of my facebook page all that will be coming up in today’s video so remain tuned so if you’re not knowledgeable about what a mess a facebook messenger bot is it is essentially an automated messaging software that utilizes ai to assist you interact with your audience chatbot enables you to reach your clients directly and interact with them via the facebook messaging app like how you would usually interact with your family and friends you have the ability to set the chatbot to ask specific questions and offer a couple of alternatives to help your clients get or fix an issue to a certain place or reach a specific goal not only can you basically utilize it for anything like customer support you can offer choices for the most frequently asked questions like tracking shipments booking an appointment or simply visiting your website with chatbots you can set up automated interactive conversations with your customers to assist them with the item choice process to make the needed purchases since most likely your audience is new to your brand and you can eliminate that barrier through
discussions consequently providing the self-confidence to purchase from you and the software application that that i’m currently using is called a manychat they are the lady software for facebook messenger chatbots and they’re the best on the market so there are generally 3 things that i actually utilize meta chat for number one selling a product second list building and number three customer service so in today’s boot so in today’s video i’ll be revealing you a fast tutorial on how you to set this up so the primary step is head over onto manychat.tbootcamp.com where you can get going free of charge and the next step is to check in with your facebook account and they will instantly connect all of your facebook pages to manychat now when you have actually successfully registered for manychat you’ll be rerouted to the control panel and if i scroll down over here you’ll have the ability to see all of the active customers you have on your bot so gradually as you grow you’ll have the ability to see the line mature and up and up and it’s just how it works so simply install it and you’ll see your customers grow now another thing is in some cases you might wish to see each private customers to your list so if you look under audience you’ll be able to see each and every single one you’ll be able to see who has subscribed was unsubscribe things like that i would state that the
most important tool inside manychat is the development tool this the part where you get to send a totally free organic traffic from your facebook page to any site that you desire do not worry i’ll be coming back to growth tools showing you precisely how to use this now another feature inside meta chat is that you can use the live chat so if anybody ever message you on your facebook page instead of visiting onto facebook you can actually talk with them right here on manychat due to the fact that they give you that alternative right here another thing is you’re going to send broadcast so whenever you have develop your subscribers list to say 500 or a thousand people you can begin sending out broadcast messages state hi we have a new product go on and check it out or take a look at check out our service like anything that you would send out in an e-mail you can in fact use transmitting to send out to your subscribers list so comparable to an e-mail list that you wish to build it to your you understand 5 000 or 10 000 people on your list you want to start constructing your customers on your on your chat bot and another thing is automation now this is among the theme the most important part in regards to customer support because since when you go under automation we can establish things like welcoming message and default reply so i’m going to be revealing you precisely how to set that up in today’s video so the first thing you wish to do as soon as you sign up for imaging chat is to set up your welcome message so whenever somebody message you for the very very first time on your facebook page they will see this immediate message now remember this all automated any message you’ll get they
will see this first inviting message so i’m going to show you exactly how to set this up so the first thing you wish to do is click brand-new circulation and then you wish to provide your new flow a name so i’m going to state welcome message test i’m going to click produce now this is the part where we get to tailor our message anyone that messages our page so you can type it right over here and after that over here you can see a sneak peek on how it in fact appears like when somebody messaged you so for the purpose of this training i have actually currently typed up an inviting message so i’m simply i’m simply going to paste it right here so basically what i say is hey there would you like to would you like to subscribe to our facebook messenger you will receive notifications for discounts and unique promotions now see now i have structured our welcoming message i wish to make an offer for them to subscribe to our messenger due to the fact that our objective for using manychat for any facebook page or any company is to construct our customer list so we wish to definitely want to extend a deal to anyone that messages our page now you also wish to use a reward for individuals to want to sign up for your messenger but you understand nobody gets up in the morning say hi i wish to i want to be spammed more you know through facebook messenger no one does that you understand you know you wish to definitely give some sort of reward for them to sign up for your bots so what i do is i’m going to say hey if you subscribe we’ll give you discounts unique promotions things like that so that method individuals are more inclined to subscribe so over here individuals are going to be asking well how do people subscribe through this bot so with manychat they offer you the option to include a button and this is the alternatives that you’re going to provide to anyone that is seeing this message so uh so all you have to do is click the include button over here you have numerous different choices however in this case for the first button i simply wish to say yes yes i want to be subscribed and then you choose an action on what you want to have what you wish to occur so i’m going to click action and i’m going to scroll down here and say register for bot since this is what we desire individuals to do so they when they click yes they’re going to be registered for their bot and then i’m going to go on and send them a message i’m going to state in the message because message right over here i can key in a message if they ever
click yes so so now we’re going to establish what we’re going to send to that individual if they click yes i want to be subscribed so what management will do is that they will immediately immediately subscribe the person to your list however we also want to tell them that we have gotten their subscription so over here i generally type something like this i’m simply going to go ahead and paste it in i’m going to say thank you your subscription is validated and then i’m going to state hello why not enjoy 5 dollar off your first purchase with us just utilize this coupon code at check out so instantly what i like to do is offer them a voucher code so for me since i own a shopify shop the way i like to track my leads that are originating from my facebook messenger is i can go back to and track whoever utilized the specific discount coupon code i know that i know that i did that produced that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger as opposed to emails that way i can track what’s working better versus which one is not working as well so that’s a little cool trick that i generally do is to have a custom-made discount coupon code for emails of a custom code for a facebook messenger or if you’re on instagram or pinterest have a specific discount coupon code for each and eve for each and each and every single among these platforms that way you can track where your bulk of your sales is coming from so over here you understand you can state your membership is verified please visit us you could also include this button and a button states you know visit us and from time to time you can open up a website so you can enter in your site right here so what i do is i can come back over to my face to my shopify shop so this just my test shopify
shop just going to go on and copy my domain again again you do wish to have a custom domain there’s a really generic one i’m just gon na paste that in i’m gon na click done and right over here the other question is well you established yes what if someone says no i do not wish to be subscribed how do i set that up so that’s very simple so you wish to do is we want to come back to our welcoming message and we can add a second button so for the 2nd button certainly you wish to say no and and we’ll say no thank you and then we can select an action will and the action will just be unsubscribe from bot just want to click that and i likewise wish to send them a message if they do click no thank you it’s going to state we are sad to see you leave you can
ManyChat is a leading platform that empowers businesses and people to develop engaging and interactive chatbots on popular messaging platforms like Facebook Messenger. This versatile tool leverages the power of artificial intelligence (AI) to produce automatic conversations, allowing companies to provide tailored experiences and improve consumer interactions.
Secret Features of ManyChat:
Visual Chatbot Home builder: ManyChat supplies an easy to use user interface that allows the development of chatbots through a visual drag-and-drop home builder. You do not require to have coding abilities to design interactive conversational circulations.
Integration with Several Platforms: ManyChat perfectly incorporates with various messaging platforms, including Facebook Messenger, WhatsApp, Instagram, and SMS, permitting organizations to reach clients on their preferred channels.
Automation and AI Capabilities: ManyChat offers automation functions that enable chatbots to respond to user queries, offer details, gather data, and perform particular actions without manual intervention. The AI technology ingrained within ManyChat improves the bot’s understanding of user intent gradually.
Dynamic Content: ManyChat enables the addition of dynamic elements such as images, videos, buttons, and carousels within conversations, improving the user experience and supplying visually appealing interactions.
Personalization and Division: With ManyChat, you can segment your audience based on their choices, demographics, and habits. This enables personalized messaging and targeted projects, leading to greater engagement and conversion rates.
Broadcasting and Series: ManyChat enables you to send scheduled messages or broadcasts to your customers, keeping them informed about updates, promotions, or news. Series allow for automated drip projects, supporting leads and directing them through the client journey.
Analytics and Insights: ManyChat provides in-depth analytics and performance metrics, offering you valuable insights into your chatbot’s efficiency, user engagement, and conversion rates. This data assists in enhancing your chatbot method and improving consumer interactions.
E-commerce Integration: ManyChat seamlessly integrates with popular e-commerce platforms, allowing companies to automate item suggestions, order updates, abandoned cart suggestions, and more, therefore improving the client shopping experience.
Live Chat and Human Takeover: ManyChat enables seamless transitioning in between automatic chatbots and live chat, guaranteeing that consumers can easily reach a human representative when required, offering a customized touch to client support.
Third-Party Integrations: ManyChat offers a wide range of combinations with third-party tools and services, consisting of CRM systems, e-mail marketing platforms, payment gateways, and more, permitting services to extend their chatbot capabilities.
10 Tips for Using ManyChat Successfully:
Plan Your Conversational Circulation: Before diving into constructing your chatbot, spend time thoroughly preparing the conversational flow, expecting user interactions, and specifying the desired results.
Use Customization: Take advantage of user qualities and division to customize discussions and tailor messages according to user choices. This assists in creating a more pertinent and interesting experience.
Use Buttons and Quick Replies: Buttons and fast replies offer users with predefined options, making it much easier for them to navigate through the discussion. Use them strategically to direct users and timely preferred actions.
Test and Enhance: Routinely check your chatbot to guarantee smooth interactions and identify areas for enhancement. Display user feedback and analytics information to optimize your chatbot’s performance over time.
Experiment with AI Characteristic: Check out ManyChat’s AI abilities, such as natural language processing (NLP) and belief analysis, to improve your chatbot’s understanding of user intent and provide more precise actions.
Utilize Broadcasting and Sequences: Benefit from broadcasting and sequences to engage with your customers regularly. Nevertheless, be mindful of frequency and guarantee your messages supply value to the users.
Integrate with CRM and Email Marketing: Connect ManyChat with your client relationship management (CRM) system and email marketing platform to sync information and perfectly nurture leads throughout channels.
Display Analytics: Frequently review analytics and efficiency metrics to gain insights into user engagement, conversion rates, and popular conversation courses. Use this information to fine-tune your chatbot technique.
Provide Clear Call-to-Actions: Guide users towards desired actions by including compelling and clear call-to-action buttons or messages at tactical points within the discussion.
Accept Live Chat: Incorporate a seamless transition from chatbot to live chat when needed, guaranteeing a human touch for more complex questions or tailored support.
ManyChat provides different prices strategies to deal with differing service requirements:
Free Plan: Perfect for individuals or small businesses beginning their chatbot journey, enabling as much as 1,000 customers and limited functions.
Pro Plan: Priced at $10 each month, this plan offers additional functions, increased subscriber limits, and top priority assistance.
Company Plan: Developed for growing businesses, rates starts at $25 monthly and supplies advanced functions, increased subscriber limits, priority support, and devoted account management.
Business Strategy: Tailored for massive companies, providing custom rates, advanced features, high subscriber limits, dedicated account management, and extra enterprise-level services.
Example Discussion Created on ManyChat:
User: Hi, I’m interested in purchasing a brand-new mobile phone. Can you suggest any models?
Chatbot: Obviously! We have a large range of mobile phones available. To better help you, could you please let me know your favored brand and spending plan?
User: I’m considering either an iPhone or a Samsung, and my budget is around $800.
Chatbot: Great! Based on your choices, I recommend the iPhone 13 and the Samsung Galaxy S21. Both models use exceptional functions and fall within your budget plan. Would you like more information about either of these designs?
User: Yes, please supply me with the essential features and specifications of the iPhone 13.
Chatbot: The iPhone 13 features a stunning Super Retina XDR screen, an effective A15 Bionic chip, and a dual-camera system with Night mode. It also uses innovative Face ID innovation for safe unlocking. Would you like to explore other options or learn more about the iPhone 13?
User: No, that sounds intriguing. How can I purchase?
Chatbot: To buy, you can visit our online store by clicking the link below: [Connect]
ManyChat is a versatile platform that empowers people and businesses to create engaging and interactive chatbots. With its easy to use interface, automation abilities, and integration with popular messaging platforms, ManyChat uses limitless possibilities for boosting customer interactions, offering individualized experiences, and driving service development. By following the tips shared in this article, you can take full advantage of the capacity of ManyChat and unlock its full abilities to deliver extraordinary conversational experiences.