Enhancing Conversational Experiences: A Coder’s Point of view on Manychat Tutorial Español 2019 …
Interestingly, my child, who is not a coder like me, has actually also embraced ManyChat for his personal usage. In this article, I will dive into the world of ManyChat, shedding light on its features, benefits, and prospective applications, while sharing 10 vital pointers for making the many of this effective platform.
What is ManyChat?
uestion for you and that is we currently own a facebook organization page and if the answer is yes then you certainly require to be using chatbots and i’m going to be getting questions well exactly what is face facebook messenger bot and how can you utilize it to maximize making use of my facebook page all that will be showing up in today’s video so stay tuned so if you’re not acquainted with what a mess a facebook messenger bot is it is essentially an automated messaging software that utilizes ai to help you interact with your audience chatbot allows you to reach your consumers directly and communicate with them by means of the facebook messaging app like how you would usually communicate with your family and friends you have the ability to configure the chatbot to ask specific questions and provide a few alternatives to assist your clients get or fix a problem to a certain place or reach a specific goal not only can you essentially utilize it for anything like customer service you can provide options for the most frequently asked questions like tracking shipments reserving an appointment or merely visiting your website with chatbots you can establish automatic interactive conversations with your consumers to guide them with the product selection process to make the necessary purchases due to the fact that more than likely your audience is brand-new to your brand name and you can get rid of that barrier through
discussions thus giving them the self-confidence to buy from you and the software application that that i’m presently using is called a manychat they are the woman software for facebook messenger chatbots and they’re the best on the market so there are basically three things that i really utilize meta chat for top selling a product number two lead generation and number three customer support so in today’s boot so in today’s video i’ll be showing you a quick tutorial on how you to set this up so the primary step is head over onto manychat.tbootcamp.com where you can start free of charge and the next action is to sign in with your facebook account and they will automatically connect all of your facebook pages to manychat now as soon as you have successfully registered for manychat you’ll be redirected to the dashboard and if i scroll down over here you’ll be able to see all of the active customers you have on your bot so over time as you grow you’ll be able to see the line mature and up and up and it’s simply how it works so just install it and you’ll see your customers grow now another thing is in some cases you may want to see each private customers to your list so if you look under audience you’ll have the ability to see each and every single one you’ll be able to see who has actually subscribed was unsubscribe things like that i would say that the
most important tool inside manychat is the growth tool this the part where you get to send a complimentary natural traffic from your facebook page to any site that you want don’t worry i’ll be returning to development tools showing you exactly how to use this now another feature inside meta chat is that you can use the live chat so if any person ever message you on your facebook page instead of logging in onto facebook you can in fact talk with them right here on manychat because they give you that alternative right here another thing is you’re going to send broadcast so whenever you have build up your subscribers list to state 500 or a thousand people you can begin sending out broadcast messages state hello we have a brand-new product proceed and check it out or take a look at check out our service like anything that you would send in an e-mail you can in fact utilize transmitting to send out to your subscribers list so comparable to an e-mail list that you wish to develop it to your you understand 5 000 or 10 000 individuals on your list you wish to start building your subscribers on your on your chat bot and another thing is automation now this is one of the theme the most important part in regards to customer care since since when you go under automation we can set up things like welcoming message and default respond so i’m going to be revealing you precisely how to set that up in today’s video so the first thing you want to do once you sign up for imaging chat is to set up your welcome message so whenever someone message you for the really first time on your facebook page they will see this instant message now bear in mind this all automated any message you’ll get they
will see this first welcoming message so i’m going to show you exactly how to set this up so the first thing you want to do is click new circulation and after that you want to provide your brand-new circulation a name so i’m going to state welcome message test i’m going to click create now this is the part where we get to personalize our message anyone that messages our page so you can type it right over here and then over here you can see a sneak peek on how it actually looks like when somebody messaged you so for the purpose of this training i have actually already typed up a welcoming message so i’m just i’m simply going to paste it right here so essentially what i state is hey there would you like to would you like to register for our facebook messenger you will receive alerts for discount rates and unique promos now observe now i have actually structured our welcoming message i wish to make an offer for them to register for our messenger because our objective for using manychat for any facebook page or any organization is to build our subscriber list so we want to certainly want to extend an offer to anybody that messages our page now you also want to provide an incentive for people to wish to register for your messenger however you understand nobody wakes up in the morning state hi i wish to i want to be spammed more you understand through facebook messenger nobody does that you know you know you want to definitely offer some sort of incentive for them to sign up for your bots so what i do is i’m going to say hi if you subscribe we’ll provide you discount rates special promotions things like that so that method individuals are more likely to subscribe so over here people are going to be asking well how do individuals subscribe via this bot so with manychat they provide you the choice to add a button and this is the choices that you’re going to supply to anybody that is seeing this message so uh so all you have to do is click the include button over here you have multiple different options but in this case for the very first button i simply wish to say yes yes i wish to be subscribed and then you pick an action on what you want to have what you wish to happen so i’m going to click action and i’m going to scroll down here and state register for bot due to the fact that this is what we desire people to do so they when they click yes they’re going to be registered for their bot and after that i’m going to proceed and send them a message i’m going to say in the message because message right over here i can enter a message if they ever
click yes so so now we’re going to establish what we’re going to send out to that individual if they click yes i want to be subscribed so what management will do is that they will instantly automatically subscribe the person to your list but we also want to tell them that we have gotten their membership so over here i generally type something like this i’m simply going to go ahead and paste it in i’m going to say thank you your membership is confirmed and then i’m going to say hi why not take pleasure in five dollar off your first purchase with us simply utilize this voucher code at check out so right away what i like to do is provide them a discount coupon code so for me given that i own a shopify store the method i like to track my leads that are coming from my facebook messenger is i can return to and track whoever used the specific discount coupon code i understand that i understand that i did that produced that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger rather than emails that way i can track what’s working better versus which one is not working as well so that’s a little cool trick that i typically do is to have a custom voucher code for emails of a custom code for a facebook messenger or if you’re on instagram or pinterest have a specific discount coupon code for each and eve for each and every single one of these platforms that way you can track where your bulk of your sales is originating from so over here you know you can state your membership is confirmed please visit us you might also add in this button and a button states you know visit us and now and then you can open up a website so you can enter in your website right here so what i do is i can come back over to my face to my shopify shop so this simply my test shopify
shop just going to proceed and copy my domain again again you do wish to have a custom-made domain there’s a really generic one i’m simply gon na paste that in i’m gon na click done and right over here the other concern is well you set up yes what if someone says no i don’t want to be subscribed how do i set that up so that’s very easy so you wish to do is we wish to come back to our inviting message and we can add a second button so for the second button undoubtedly you wish to say no and and we’ll say no thank you and then we can select an action will and the action will just be unsubscribe from bot just want to click that and i likewise wish to send them a message if they do click no thank you it’s going to say we are sad to see you leave you can
ManyChat is a leading platform that empowers companies and individuals to build interesting and interactive chatbots on popular messaging platforms like Facebook Messenger. This flexible tool leverages the power of expert system (AI) to create automatic conversations, allowing organizations to supply personalized experiences and boost client interactions.
Secret Functions of ManyChat:
Visual Chatbot Contractor: ManyChat offers an easy to use user interface that allows the production of chatbots through a visual drag-and-drop home builder. You don’t require to have coding skills to develop interactive conversational flows.
Combination with Several Platforms: ManyChat perfectly incorporates with numerous messaging platforms, consisting of Facebook Messenger, WhatsApp, Instagram, and SMS, allowing companies to reach consumers on their chosen channels.
Automation and AI Capabilities: ManyChat uses automation features that allow chatbots to react to user queries, supply information, collect data, and carry out specific actions without manual intervention. The AI technology ingrained within ManyChat improves the bot’s understanding of user intent over time.
Dynamic Material: ManyChat allows the addition of dynamic elements such as images, videos, buttons, and carousels within conversations, boosting the user experience and providing aesthetically attractive interactions.
Personalization and Segmentation: With ManyChat, you can segment your audience based on their choices, demographics, and behavior. This permits personalized messaging and targeted projects, resulting in greater engagement and conversion rates.
Broadcasting and Series: ManyChat allows you to send scheduled messages or broadcasts to your subscribers, keeping them informed about updates, promotions, or news. Sequences allow for automated drip projects, supporting leads and directing them through the customer journey.
Analytics and Insights: ManyChat supplies in-depth analytics and performance metrics, giving you valuable insights into your chatbot’s performance, user engagement, and conversion rates. This data helps in optimizing your chatbot strategy and enhancing client interactions.
E-commerce Integration: ManyChat flawlessly incorporates with popular e-commerce platforms, allowing organizations to automate product suggestions, order updates, deserted cart pointers, and more, consequently improving the consumer shopping experience.
Live Chat and Human Takeover: ManyChat enables smooth transitioning between automated chatbots and live chat, guaranteeing that customers can easily reach a human representative when required, supplying a tailored touch to consumer assistance.
Third-Party Integrations: ManyChat provides a wide range of integrations with third-party tools and services, consisting of CRM systems, e-mail marketing platforms, payment entrances, and more, allowing businesses to extend their chatbot abilities.
10 Tips for Using ManyChat Effectively:
Plan Your Conversational Flow: Prior to diving into building your chatbot, hang out thoroughly preparing the conversational circulation, preparing for user interactions, and specifying the preferred outcomes.
Usage Customization: Take advantage of user qualities and segmentation to customize conversations and tailor messages according to user preferences. This helps in producing a more pertinent and appealing experience.
Utilize Buttons and Quick Replies: Buttons and quick replies provide users with predefined choices, making it easier for them to browse through the discussion. Utilize them strategically to direct users and prompt preferred actions.
Test and Optimize: Regularly test your chatbot to guarantee smooth interactions and identify locations for enhancement. Screen user feedback and analytics data to enhance your chatbot’s performance with time.
Try Out AI Characteristic: Explore ManyChat’s AI capabilities, such as natural language processing (NLP) and sentiment analysis, to enhance your chatbot’s understanding of user intent and offer more precise responses.
Take Advantage Of Broadcasting and Series: Make the most of broadcasting and series to engage with your customers regularly. Nevertheless, bear in mind frequency and guarantee your messages offer value to the users.
Integrate with CRM and Email Marketing: Connect ManyChat with your consumer relationship management (CRM) system and e-mail marketing platform to sync data and perfectly support leads across channels.
Monitor Analytics: Routinely review analytics and performance metrics to get insights into user engagement, conversion rates, and popular conversation paths. Utilize this information to improve your chatbot strategy.
Provide Clear Call-to-Actions: Guide users towards wanted actions by consisting of engaging and clear call-to-action buttons or messages at tactical points within the conversation.
Welcome Live Chat: Include a seamless transition from chatbot to live chat when required, guaranteeing a human touch for more complicated questions or tailored support.
ManyChat offers different pricing strategies to accommodate differing company requirements:
Free Strategy: Ideal for people or small businesses beginning their chatbot journey, allowing as much as 1,000 subscribers and limited features.
Pro Plan: Priced at $10 each month, this plan offers additional features, increased subscriber limits, and priority support.
Service Plan: Created for growing companies, pricing starts at $25 per month and offers innovative functions, increased subscriber limitations, top priority assistance, and devoted account management.
Enterprise Plan: Customized for large-scale businesses, offering custom-made pricing, advanced functions, high customer limits, dedicated account management, and extra enterprise-level services.
Example Conversation Developed on ManyChat:
User: Hi, I’m interested in purchasing a brand-new smartphone. Can you suggest any models?
Chatbot: Obviously! We have a large range of smartphones available. To much better assist you, could you please let me know your favored brand and budget?
User: I’m thinking about either an iPhone or a Samsung, and my spending plan is around $800.
Chatbot: Great! Based on your preferences, I recommend the iPhone 13 and the Samsung Galaxy S21. Both models use outstanding functions and fall within your spending plan. Would you like more information about either of these designs?
User: Yes, please offer me with the crucial features and specs of the iPhone 13.
Chatbot: The iPhone 13 functions a spectacular Super Retina XDR display screen, an effective A15 Bionic chip, and a dual-camera system with Night mode. It also uses innovative Face ID innovation for safe and secure unlocking. Would you like to check out other alternatives or discover more about the iPhone 13?
User: No, that sounds fascinating. How can I buy?
Chatbot: To buy, you can visit our online store by clicking the link below: [Link]
ManyChat is a flexible platform that empowers companies and individuals to create interactive and engaging chatbots. With its user-friendly user interface, automation capabilities, and combination with popular messaging platforms, ManyChat uses limitless possibilities for improving consumer interactions, supplying customized experiences, and driving organization development. By following the pointers shared in this post, you can optimize the potential of ManyChat and open its complete abilities to provide extraordinary conversational experiences.