As a coder with an enthusiasm for exploring brand-new innovations, I’m constantly on the lookout for platforms that revolutionize the way we interact and communicate. One such platform that has captured my attention is ManyChat. Surprisingly, my boy, who is not a coder like me, has actually also embraced ManyChat for his personal use. In this article, I will dive into the world of ManyChat, shedding light on its features, benefits, and potential applications, while sharing 10 vital tips for making the most of this powerful platform.
What is ManyChat?
uestion for you and that is we currently own a facebook service page and if the answer is yes then you certainly need to be using chatbots and i’m going to be getting questions well exactly what is face facebook messenger bot and how can you use it to make the most of the use of my facebook page all that will be showing up in today’s video so remain tuned so if you’re not familiar with what a mess a facebook messenger bot is it is essentially an automated messaging software that utilizes ai to help you connect with your audience chatbot permits you to reach your consumers straight and communicate with them through the facebook messaging app like how you would typically communicate with your friends and family you have the capability to program the chatbot to ask certain concerns and offer a couple of alternatives to help your customers fix an issue or get to a specific location or reach a particular objective not only can you basically utilize it for anything like customer service you can provide choices for the most frequently asked questions like tracking shipments scheduling a consultation or simply visiting your site with chatbots you can establish automatic interactive conversations with your consumers to direct them with the product selection process to make the necessary purchases since more than likely your audience is new to your brand name and you can remove that barrier through
conversations thereby giving them the self-confidence to purchase from you and the software application that that i’m presently using is called a manychat they are the lady software application for facebook messenger chatbots and they’re the best on the market so there are essentially three things that i really utilize meta chat for primary selling an item second list building and number 3 client service so in today’s boot so in today’s video i’ll be revealing you a quick tutorial on how you to set this up so the first step is head over onto manychat.tbootcamp.com where you can begin totally free and the next action is to check in with your facebook account and they will instantly link up all of your facebook pages to manychat now when you have actually effectively signed up for manychat you’ll be redirected to the dashboard and if i scroll down over here you’ll have the ability to see all of the active subscribers you have on your bot so gradually as you grow you’ll have the ability to see the line grow up and up and up and it’s just how it works so just install it and you’ll see your subscribers grow now another thing is often you may wish to see each individual subscribers to your list so if you look under audience you’ll be able to see each and every single one you’ll be able to see who has actually subscribed was unsubscribe things like that i would say that the
most valuable tool inside manychat is the development tool this the part where you get to send a totally free organic traffic from your facebook page to any website that you want do not fret i’ll be returning to development tools showing you precisely how to use this now another feature inside meta chat is that you can utilize the live chat so if anyone ever message you on your facebook page instead of logging in onto facebook you can in fact talk with them right here on manychat because they provide you that alternative right here another thing is you’re going to send broadcast so whenever you have develop your subscribers list to say 500 or a thousand people you can begin sending out broadcast messages state hey we have a brand-new product proceed and check it out or have a look at check out our service like anything that you would send in an e-mail you can in fact utilize broadcasting to send to your customers list so similar to an e-mail list that you want to develop it to your you understand 5 000 or 10 000 individuals on your list you want to start constructing your customers on your on your chat bot and another thing is automation now this is among the style the most fundamental part in terms of client service because since when you go under automation we can establish things like inviting message and default respond so i’m going to be revealing you exactly how to set that up in today’s video so the first thing you wish to do once you register for imaging chat is to establish your welcome message so whenever someone message you for the very first time on your facebook page they will see this instant message now bear in mind this all automated any message you’ll get they
will see this very first inviting message so i’m going to show you exactly how to set this up so the first thing you wish to do is click new flow and then you wish to offer your new flow a name so i’m going to state welcome message test i’m going to click create now this is the part where we get to personalize our message anybody that messages our page so you can type it right over here and then over here you can see a preview on how it really looks like when someone messaged you so for the function of this training i have actually currently typed up an inviting message so i’m just i’m simply going to paste it right here so basically what i say is hey there would you like to would you like to sign up for our facebook messenger you will receive notifications for discount rates and special promotions now notice now i have structured our welcoming message i want to make an offer for them to register for our messenger due to the fact that our end goal for utilizing manychat for any facebook page or any service is to build our customer list so we wish to certainly wish to extend a deal to anyone that messages our page now you likewise wish to use a reward for individuals to wish to sign up for your messenger but you know nobody gets up in the morning state hi i wish to i want to be spammed more you know through facebook messenger no one does that you know you know you want to definitely give some sort of incentive for them to sign up for your bots so what i do is i’m going to say hello if you subscribe we’ll provide you discounts special promotions things like that so that method individuals are more inclined to subscribe so over here people are going to be asking well how do people subscribe by means of this bot so with manychat they offer you the choice to include a button and this is the options that you’re going to provide to anybody that is seeing this message so uh so all you need to do is click the include button over here you have several different choices however in this case for the first button i just want to say yes yes i want to be subscribed and after that you select an action on what you wish to have what you want to occur so i’m going to click action and i’m going to scroll down here and state subscribe to bot due to the fact that this is what we want people to do so they when they click yes they’re going to be signed up for their bot and after that i’m going to proceed and send them a message i’m going to state in the message in that message right over here i can type in a message if they ever
click yes so so now we’re going to establish what we’re going to send out to that individual if they click yes i want to be subscribed so what management will do is that they will immediately automatically subscribe the individual to your list however we also wish to tell them that we have actually received their membership so over here i normally type something like this i’m just going to go ahead and paste it in i’m going to say thank you your membership is verified and after that i’m going to state hey why not enjoy 5 dollar off your very first purchase with us simply use this coupon code at check out so instantly what i like to do is provide them a coupon code so for me since i own a shopify store the way i like to track my leads that are coming from my facebook messenger is i can go back to and track whoever utilized the particular discount coupon code i know that i know that i did that generated that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger as opposed to emails that way i can track what’s working much better versus which one is not working as well so that’s a little cool trick that i generally do is to have a customized coupon code for e-mails of a customized code for a facebook messenger or if you’re on instagram or pinterest have a specific coupon code for each and eve for each and each and every single one of these platforms that way you can track where your majority of your sales is coming from so over here you understand you can state your subscription is confirmed please visit us you could also add in this button and a button states you understand visit us and from time to time you can open up a site so you can enter in your site right here so what i do is i can return over to my face to my shopify store so this simply my test shopify
store simply going to proceed and copy my domain again again you do want to have a custom domain there’s a really generic one i’m just gon na paste that in i’m gon na click done and right over here the other question is well you set up yes what if somebody says no i do not wish to be subscribed how do i set that up so that’s extremely basic so you want to do is we wish to return to our inviting message and we can include a second button so for the 2nd button obviously you wish to say no and and we’ll say no thank you and after that we can select an action will and the action will just be unsubscribe from bot simply want to click that and i also wish to send them a message if they do click no thank you it’s going to state we are sad to see you leave you can
ManyChat is a leading platform that empowers companies and individuals to construct engaging and interactive chatbots on popular messaging platforms like Facebook Messenger. This flexible tool leverages the power of artificial intelligence (AI) to create automated discussions, permitting businesses to offer personalized experiences and improve customer interactions.
Secret Features of ManyChat:
Visual Chatbot Builder: ManyChat provides an user-friendly user interface that makes it possible for the creation of chatbots through a visual drag-and-drop builder. You don’t need to have coding skills to design interactive conversational flows.
Combination with Multiple Platforms: ManyChat flawlessly incorporates with numerous messaging platforms, consisting of Facebook Messenger, WhatsApp, Instagram, and SMS, allowing companies to reach clients on their chosen channels.
Automation and AI Capabilities: ManyChat offers automation features that make it possible for chatbots to respond to user inquiries, supply info, gather information, and carry out specific actions without manual intervention. The AI technology embedded within ManyChat enhances the bot’s understanding of user intent in time.
Dynamic Content: ManyChat allows the inclusion of vibrant elements such as images, videos, buttons, and carousels within conversations, improving the user experience and offering visually attractive interactions.
Personalization and Division: With ManyChat, you can section your audience based on their choices, demographics, and behavior. This permits personalized messaging and targeted campaigns, leading to greater engagement and conversion rates.
Broadcasting and Sequences: ManyChat allows you to send out scheduled messages or broadcasts to your customers, keeping them notified about updates, promotions, or news. Series permit automated drip campaigns, supporting leads and directing them through the consumer journey.
Analytics and Insights: ManyChat supplies detailed analytics and performance metrics, giving you important insights into your chatbot’s efficiency, user engagement, and conversion rates. This data assists in enhancing your chatbot technique and improving client interactions.
E-commerce Combination: ManyChat effortlessly integrates with popular e-commerce platforms, enabling organizations to automate item recommendations, order updates, deserted cart suggestions, and more, consequently improving the consumer shopping experience.
Live Chat and Human Takeover: ManyChat allows for seamless transitioning between automated chatbots and live chat, making sure that clients can easily reach a human agent when required, providing an individualized touch to customer support.
Third-Party Integrations: ManyChat provides a wide range of integrations with third-party tools and services, consisting of CRM systems, e-mail marketing platforms, payment entrances, and more, enabling businesses to extend their chatbot abilities.
10 Tips for Using ManyChat Successfully:
Plan Your Conversational Flow: Before diving into constructing your chatbot, hang around thoroughly preparing the conversational circulation, anticipating user interactions, and defining the preferred results.
Usage Personalization: Utilize user characteristics and division to customize discussions and tailor messages according to user choices. This helps in producing a more appropriate and appealing experience.
Utilize Buttons and Quick Replies: Buttons and quick replies provide users with predefined choices, making it simpler for them to navigate through the conversation. Use them tactically to guide users and timely preferred actions.
Test and Optimize: Routinely evaluate your chatbot to make sure smooth interactions and identify locations for improvement. Display user feedback and analytics information to optimize your chatbot’s efficiency with time.
Try Out AI Features: Explore ManyChat’s AI capabilities, such as natural language processing (NLP) and belief analysis, to improve your chatbot’s understanding of user intent and supply more precise reactions.
Take Advantage Of Broadcasting and Sequences: Take advantage of broadcasting and series to engage with your customers routinely. Nevertheless, be mindful of frequency and guarantee your messages provide worth to the users.
Integrate with CRM and Email Marketing: Link ManyChat with your consumer relationship management (CRM) system and e-mail marketing platform to sync data and effortlessly nurture leads across channels.
Screen Analytics: Frequently evaluation analytics and efficiency metrics to gain insights into user engagement, conversion rates, and popular conversation paths. Utilize this data to improve your chatbot strategy.
Provide Clear Call-to-Actions: Guide users towards preferred actions by including clear and engaging call-to-action buttons or messages at tactical points within the conversation.
Accept Live Chat: Incorporate a seamless shift from chatbot to live chat when needed, ensuring a human touch for more complicated inquiries or customized assistance.
ManyChat offers various prices strategies to accommodate varying company requirements:
Free Strategy: Perfect for individuals or small businesses starting their chatbot journey, allowing as much as 1,000 customers and limited functions.
Pro Strategy: Priced at $10 each month, this strategy offers extra functions, increased subscriber limitations, and concern assistance.
Service Plan: Developed for growing companies, rates begins at $25 per month and supplies innovative functions, increased subscriber limitations, concern assistance, and dedicated account management.
Business Plan: Customized for large-scale organizations, offering customized rates, advanced features, high customer limits, dedicated account management, and extra enterprise-level services.
Example Conversation Produced on ManyChat:
User: Hi, I have an interest in acquiring a brand-new smartphone. Can you recommend any models?
Chatbot: Of course! We have a vast array of smartphones offered. To better assist you, could you please let me understand your preferred brand name and budget plan?
User: I’m considering either an iPhone or a Samsung, and my budget plan is around $800.
Chatbot: Great! Based upon your choices, I suggest the iPhone 13 and the Samsung Galaxy S21. Both designs provide outstanding functions and fall within your budget plan. Would you like more information about either of these designs?
User: Yes, please provide me with the essential functions and specifications of the iPhone 13.
Chatbot: The iPhone 13 functions a spectacular Super Retina XDR display, a powerful A15 Bionic chip, and a dual-camera system with Night mode. It also uses sophisticated Face ID technology for safe and secure unlocking. Would you like to explore other choices or find out more about the iPhone 13?
User: No, that sounds interesting. How can I make a purchase?
Chatbot: To make a purchase, you can visit our online store by clicking the link listed below: [Link]
ManyChat is a versatile platform that empowers services and individuals to develop interesting and interactive chatbots. With its user-friendly interface, automation capabilities, and combination with popular messaging platforms, ManyChat provides unlimited possibilities for boosting consumer interactions, providing personalized experiences, and driving business growth. By following the tips shared in this article, you can optimize the potential of ManyChat and open its complete abilities to deliver extraordinary conversational experiences.